Seher Arslan

• Greeted customers enthusiastically, engaging in conversation to ensure friendly, professional customer care.
• Maintained a high level of professionalism and courtesy, addressing customer queries promptly.
• Completed daily records updates to track sales and accurate payment totals.
• Stayed up-to-date on product range to provide helpful advice to customers.
• Worked with tireless energy and drive to meet service targets and improve till-point efficiency.
• Collaborated with team members to achieve sales targets and enhance store performance.
• Participated in staff meetings, providing feedback and suggestions for operational improvements.

Gained exposure to key areas of commercial law through practical simulation tasks.

- Practiced drafting and analysis in a dispute-resolution and corporate context.

- Developed skills in client communication and problem-solving.

Completed tasks simulating trainee responsibilities within a commercial law firm.

- Developed drafting, research, and problem-solving skills.

- Gained insights into the firm's practice areas and client-focused approach.

• I assisted clients who faced significant language barriers.
• Many individuals struggled to complete forms, make important calls
• Actively listened to customers to fully understand requests and address concerns.
• Prepared range of written communications, documents and reports.

Engaged with professionals and peers in an interactive networking event.

- Improved communication and networking skills while gaining exposure to current legal topics.

- Built connections with practitioners and developed commercial awareness

- Completed tasks focusing on commercial decision.

-making and client advisory skills.

- Learned to assess legal, ethical, and business considerations in a corporate environment.

- Enhanced research and analytical skills in the context of multinational business operations.

I had the opportunity to participate in the Legal Cheek winter virtual vacation, where I had the chance to listen to great lawyers from the leading Magic Circle, London-based international, US, and national firms. This gave me the chance to ask questions and do networking.

• Identified issues, analysed information and provided solutions to problems.
• Actively listened to customers to fully understand requests and address concerns.