Sebastian Stentiford
Canterbury,Kent
Summary
Detail-oriented Barista with expertise in coffee production and preparation. Proven ability to enhance customer experiences through exceptional service and personalized interactions. Skilled in managing coffee shop operations, including staff oversight and supply ordering, while fostering a welcoming atmosphere.
Overview
1
1
year of professional experience
Work history
Barista
Costa Coffee
Cardiff
11.2021 - 08.2022
- Prepared espresso-based beverages and other drinks following established recipes and standards.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Assisted customers in menu selection and provided tailored recommendations based on preferences.
- Maintained a clean, organised workspace to comply with health and safety regulations.
Cinema Host
ODEON Cinemas
Cardiff
07.2021 - 08.2022
- Provided excellent customer service when selling tickets and merchandise, answering questions and distributing programs.
- Provided a warm atmosphere for guests, ensuring eye contact, smile and verbal greeting with every transaction.
- Maintained cleanliness and organisation of cinema spaces to uphold standards.
- Collaborated with team members to resolve any customer service issues promptly and effectively.
Education
Bachelor of Arts - Film Studies
University of Kent
Canterbury 09.2022 -
A-Levels - Media Studies (B), English Language (B), Film Studies (B)
Cardiff and Vale College (Coleg Caerdydd a'r Fro)
Cardiff 09.2020 - 06.2022
GCSEs - 11 GCSEs Including: English (B), and Mathematics (C)
Ysgol Gyfun Gymraeg Plasmawr
Cardiff 09.2015 - 06.2020
Skills
- Customer Service
- Health and Safety
- Speciality Coffee Brewing
- POS Systems
- Positive Attitude Under Pressure
- Product Knowledge
- Teamwork and Collaboration
- Strong Leadership Skills
Languages
English
Native
Welsh
Native
Timeline
Bachelor of Arts - Film Studies
University of Kent
09.2022 -
Barista
Costa Coffee
11.2021 - 08.2022
Cinema Host
ODEON Cinemas
07.2021 - 08.2022
A-Levels - Media Studies (B), English Language (B), Film Studies (B)
Cardiff and Vale College (Coleg Caerdydd a'r Fro)
09.2020 - 06.2022
GCSEs - 11 GCSEs Including: English (B), and Mathematics (C)
Ysgol Gyfun Gymraeg Plasmawr
09.2015 - 06.2020
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