Sean McElwain
Corby,Northamptonshire
Summary
Optimistic and dedicated, bringing strong communication and teamwork skills. Proven ability to handle fast-paced environments while delivering exceptional customer service. Committed to contributing to positive and efficient team dynamic, ensuring high-quality service and satisfaction.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Crew member
Mcdonalds
Corby, Northamptonshire
06.2024 - Current
- Attended to customers with friendly and accurate service.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Maintained clean and sanitary food preparation areas and equipment.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Flexibly took on various roles to support workflow.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Established professional relationships with peers to enhance productivity and teamwork.
- Managed inventory levels for efficient operations during peak hours.
Bartender
blackthorn wood complex
cottingham, leicestershire
02.2024 - 05.2025
- Managed stock levels efficiently, preventing shortage during peak hours.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Welcomed guests with friendly conversation and fun atmosphere.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Followed food safety and hygiene requirements to protect guests.
waiter
waffles and more
Corby, Northamptonshire
11.2023 - 01.2024
- Helped reduce waiting times by swiftly clearing tables after use.
- Assisted in food preparation, resulting in timely service delivery.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Relayed feedback from customers to management for continuous improvement.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained knowledge of menu items, leading to accurate order taking.
Education
GCSEs - Maths, English, Science
Kingswood secondary academy
Corby, Northamptonshire 09.2019 - 06.2024
Skills
- Hospitality and customer service
- Trainable
- Food preparation and hygiene procedures
- Grill operation
- Fast-Paced work adaptability
- Risk Assessment
- Sanitation
- Customer service orientation
- Performance Management
- Health and Safety Compliance
- Versatility
- Beverage preparation
Affiliations
- muay thai football gym taekwondo boxing
Accomplishments
spoken infront of 500 people about my life as a student
taught sen students how to do pe
helped a year 7 student accomplish a 15 year and 1 month reading level
Certification
worked lots of jobs with lots of experience to perform versatile roles which include customer service and food hygiene
Timeline
Crew member
Mcdonalds
06.2024 - Current
Bartender
blackthorn wood complex
02.2024 - 05.2025
waiter
waffles and more
11.2023 - 01.2024
GCSEs - Maths, English, Science
Kingswood secondary academy
09.2019 - 06.2024
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