Scott Ward
Swindon,Wiltshire
Summary
Compassionate Emergency Medical Technician with focus on swift, high-quality patient care. Led multiple emergency response teams, ensuring timely and life-saving interventions. Recognised for calm and decisive actions in high-pressure situations, significantly improving patient outcomes and team coordination. Demonstrates a conscientious attitude and service orientation instincts, ensuring effective multitasking and proficient data entry. Skilled in operating multi-line telephone systems, providing patient reassurance, and understanding triage procedures. Familiar with ambulance, police and fire services, basic life support knowledge, and technical equipment use. Career goal includes advancing within teaching future generations of hopeful ambulance clinicians, responders or HEMS critical care staff.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Ambulance Dispatcher
South West Ambulance Service NHS Trust
Bristol, South West
04.2024 - Current
- Maintained high level of accuracy to provide correct information.
- Trained new staff on protocol adherence; improved overall performance.
- Delivered rapid response with effective decision-making skills.
- Recorded detailed information accurately, facilitated successful intervention.
- Processed large volumes of calls daily whilst maintaining composure and professionalism.
- Employed problem-solving abilities effectively for quick resolution of cases.
- Handled high-pressure scenarios competently, provided excellent service under stress.
Ambulance Crew
Royal International Air Tattoo
Fairford
01.2017 - 04.2025
- Voluntary role with the Royal International Air Tattoo for 1 week annually.
- Working on emergency medical ambulances providing an emergency ambulance response within the airfield and the local area to reduce disruption on the local trust's frontline response.
Senior Emergency Medical Technician
East of England Ambulance Service NHS Trust
Ipswich
11.2020 - 04.2024
- Working with Paramedics, other Emergency Medical Technicians, Emergency Care Assistants and Students on a double staffed ambulance to attend emergency medical calls.
- Dealing with a wide range of medical emergencies from major trauma care to urgent medical care.
- Mentoring first year university students and apprentice Emergency Medical Technicians and Emergency Care Assistants.
Emergency Ambulance Crew
London Ambulance Service NHS Trust
Newham, East London
06.2015 - 11.2020
- Working with Paramedics, other Emergency Ambulance Crew, Emergency Medical Technicians and Students on a double staffed ambulance; or lone working on a fast response vehicle to attend emergency medical calls.
- Dealing with a wide range of medical emergencies from major trauma care to urgent medical care.
- Mentoring first year university students and apprentice Emergency Ambulance Crew.
Physician Response Unit Emergency Ambulance Crew
London Ambulance Service/ London's Air Ambulance
London
11.2017 - 11.2018
- A 1 year secondment to work on a redeveloped concept in East London.
- Working with a senior Emergency Medicine Consultant or Registrar to respond to emergency medical calls with the idea of taking the emergency department to the patient.
- Under the guidance of the doctor advanced examination and pre hospital testing and treatment would be carried out with a view of keeping the patients in the community.
- Regularly Medical Students, community treatment team members or other primary care members would undertake observer shifts and their safety and welfare would be my responsibility.
Education
Pearson BTEC Level 3 - Ambulance Aid, Ambulance Emergency Driving
London Ambulance Service
06.2015 - 05.2016
GCSEs -
Farlingaye High School
09.1999 - 07.2004
A-Levels -
Farlingaye High School
United Kingdom 09.2004 - 07.2006
Skills
- Professional composure
- Strict confidentiality adherence
- Multitasking capability
- Conscientious attitude
- Instruction giving proficiency
- Familiarity with ambulance services
- Basic life support knowledge
- Technical equipment use
- Patient reassurance techniques
- BLS training
Personal Information
- Date of birth: 01/01/88
- Gender: Male
- Nationality: British
Custom
References available upon request
Timeline
Ambulance Dispatcher
South West Ambulance Service NHS Trust
04.2024 - Current
Senior Emergency Medical Technician
East of England Ambulance Service NHS Trust
11.2020 - 04.2024
Physician Response Unit Emergency Ambulance Crew
London Ambulance Service/ London's Air Ambulance
11.2017 - 11.2018
Ambulance Crew
Royal International Air Tattoo
01.2017 - 04.2025
Emergency Ambulance Crew
London Ambulance Service NHS Trust
06.2015 - 11.2020
Pearson BTEC Level 3 - Ambulance Aid, Ambulance Emergency Driving
London Ambulance Service
06.2015 - 05.2016
A-Levels -
Farlingaye High School
09.2004 - 07.2006
GCSEs -
Farlingaye High School
09.1999 - 07.2004
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