- Watching wide variety of sports
- Cooking/ Inventing new dishes
Scott Poulter
Knaresborough,North Yorkshire
Summary
Skilled Shift Supervisor with expertise in customer relations and stock management. Manages shift operations and builds effective teams, mentoring trainees to improve performance. Maintains organised inventory systems and ensures accurate financial transactions while fulfilling keyholder responsibilities. Committed to further developing leadership capabilities within the retail sector.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Lidl
Knaresoborugh, North Yorkshire
06.2022 - Current
Counted tills at the beginning and end of shifts to ensure safe totals were accurate.
- Managed keyholder responsibilities and alarm codes during shifts.
- Facilitated customer transactions at manned and self-service checkouts, ensuring swift and accurate service.
- Mentored trainees to develop their skills.
- Managed stock levels and organised warehouse inventory to support operational efficiency.
- Managed stock by verifying back stock lists and cross-referencing with computer systems.
- Monitored expiration dates on perishable goods and adjusted prices to minimise waste and ensure product quality.
- Verified delivery numbers against notes and followed allocation protocols.
- Supported bakery operations as a trained assistant.
Education
Certificate of Higher Education - Football Coach and Referee
York College
York01-2008
NVQ Level 1 - Leisure and Tourism
York College
York, YOR01-2004
Skills
Shift operations management
- Stock management
- Customer relations
- Team building
- Time management
- Organisation
- Flexibility
- Work well under pressure
- Work ethic
Interests
Timeline
Shift Supervisor
Lidl
06.2022 - Current
Certificate of Higher Education - Football Coach and Referee
York College
NVQ Level 1 - Leisure and Tourism
York College