Summary
Overview
Work history
Education
Skills
REFERENCES
Timeline
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Scott O Mahony

BELFAST

Summary

Motivated professional with background in maintaining high-quality standards in fine dining establishments. Delivered exceptional customer satisfaction through proactive service and menu advice. Focused on utilising strong interpersonal skills and time management to enhance guest experiences.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Waiter

OX
Belfast, Northern Ireland
09.2024 - 02.2026
  • Proactively met guests' service requests to enhance their dining experience.
  • Monitored customer satisfaction during dining experience, addressing issues to maintain service quality.
  • Guided guests in selecting meals that catered to their allergies and personal preferences.
  • Inspected tables pre-guest arrival to ensure high-quality standards were met.

Waiter

Cliff House Hotel
Ardmore, Waterford
07.2019 - 08.2024
  • Delivered consistent high-quality service in fast-paced restaurant, contributing to customer satisfaction.
  • Attended to guests' needs with professionalism and skill, maintaining high presentation and quality standards.
  • Recommended food and drink selections tailored to customer preferences, enhancing dining experience.
  • Set up tables and dining area for service, ensuring inviting atmosphere for guests.

Performance Analyst

Hibernian Football Club
Edinburgh, Scotland
07.2021 - 05.2022
  • Inspected tables before guest arrival, maintaining establishment high-quality standards.
  • Monitored customer satisfaction throughout the dining experience, promptly addressing any issues to uphold service quality.
  • Advised on menu options based on allergies and preferences.
  • Anticipated and addressed guests' service needs.

Education

Master of Science - Sport and Exercise Psychology

Ulster University
Belfast, Northern Ireland
09.2024 - 09.2025

Bachelor of Science - Sports Coaching and Performance

South East Technological University
Waterford
09.2019 - 05.2023

Skills

  • Customer Service
  • Interpersonal Skills
  • Time Management
  • Positive attitude
  • Highly Responsible and Reliable
  • Data Analysis

REFERENCES

Nick, Craig, +447972851591, OX, Belfast

Timeline

Master of Science - Sport and Exercise Psychology

Ulster University
09.2024 - 09.2025

Waiter

OX
09.2024 - 02.2026

Performance Analyst

Hibernian Football Club
07.2021 - 05.2022

Bachelor of Science - Sports Coaching and Performance

South East Technological University
09.2019 - 05.2023

Waiter

Cliff House Hotel
07.2019 - 08.2024
Scott O Mahony