Scott Manson
Edinburgh,Midlothian
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of customer retention methods and streamlining production processes.
Responsible camp support professional experienced in delivering exceptional, fun care. Engaged campers in varied activity programmes to maximise social, emotional and educational benefits. Motivated team player helping to maintain positive guest and staff environments.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Supervisor/On-Call Manager
Explore Learning
Edinburgh, Midlothian
2023.04 - Current
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Enhanced my skills by undertaking a variety of extra training such as paediatric first aid, entrance exam lesson specialisation and a variety of safeguarding, diversity and compliance training.
- Maintained and updated student records when needed and other admin tasks such as scheduling of lessons, handling complaints and maintaining correct data protection.
Picker and packer
Morrisons
Edinburgh, Midlothian
2020.09 - 2022.02
- Processed orders using handheld scanners with speed and precision.
- Accurately packed and picked high-volume orders in fast-paced environments.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
- Recorded daily productivity and customer information.
Catering assistant
NHS Orkney
Kirkwall, Orkney Islands
2020.05 - 2020.08
- Carefully prepared ingredients based on menus, portion control and agreed quality standards.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Served food and beverages to hospital staff with outstanding customer service.
Program Leader
Gwynn Valley Camp
Brevard, North Carolina, USA
2018.05 - 2018.08
- Managed the day to day running of the camp mill which provided food for camp and daily activities for campers.
- Planned and implemented enjoyable and varying ranges of activities to meet the differing abilities of children's physical, educational and social needs.
- Prepared accurate technical documentation, maintaining clear, correct records.
- Planning and implementation of an enjoyable and varying range of activities to meet the differing abilities of children's physical, educational and social needs.
Camp counsellor
Gwynn Valley Camp
Brevard, North Carolina, USA
2017.05 - 2017.08
- Followed directions provided by camp medic or parents regarding special needs, medical conditions and dietary concerns of campers.
- Collaborated with staff to achieve safe programme delivery.
- Taught campers throughout activities, encouraging engagement from all levels of learners.
- Helped deliver enriching learning and recreational activities for campers of varying ages, abilities and backgrounds.
- Built relationships with campers and staff through excellent communication.
Education
Bachelor of Science - Physical Activity and Health
Edinburgh Napier University
Edinburgh 2020.09 - 2023.05
Skills
- Empathetic communicator
- Confidentiality focused
- Student motivation
- Student retention techniques
- Sensitivity of personal issues and how these may effect academic ability
- Organised, meticulous and conscientious worker who is approachable, good-humoured and outgoing
Timeline
Supervisor/On-Call Manager
Explore Learning
2023.04 - Current
Picker and packer
Morrisons
2020.09 - 2022.02
Bachelor of Science - Physical Activity and Health
Edinburgh Napier University
2020.09 - 2023.05
Catering assistant
NHS Orkney
2020.05 - 2020.08
Program Leader
Gwynn Valley Camp
2018.05 - 2018.08
Camp counsellor
Gwynn Valley Camp
2017.05 - 2017.08