Scott Lyon
Hull,North Humberside
Summary
Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Account manager
CEF Ltd
Hull, Kingston upon Hull
2021.10 - Current
- Arranged and attended networking events, expanding professional contacts and prospects.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Developed new strategies with a focus on customer retention.
- Prepared detailed reports to provide insight into account performance.
- Achieved client satisfaction by managing key accounts effectively.
Warehouse operator
Brooke Ceramics
Hull, East Riding of Yorkshire
2017.06 - 2021.10
- Packaged products securely for prevention of damage during transportation process.
- Picked orders accurately, reducing instances of return or exchange.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Kept clean work areas, promoting better productivity and safety standards.
- Stacked pallets, creating an organised storage system.
Education
NVQ Level 3 - Media
Hull College
Kingston upon Hull 2015.06 - 2018.07
GCSEs - Maths, English, Science, I.T, P.E
South Holderness Technology College
2011.09 - 2016.06
Skills
- Technical product understanding
- Strategic prospecting
- Product knowledgeability
- Sales cycle understanding
- Key account handling
- Meeting sales targets
- Influential communication
- Customer Service
Affiliations
- Sunday League Football
- Gaming
Certification
Driving Licence & Fork Truck Licence (Expired 6 months ago)
References
References available upon request.
Timeline
Account manager
CEF Ltd
2021.10 - Current
Warehouse operator
Brooke Ceramics
2017.06 - 2021.10
NVQ Level 3 - Media
Hull College
2015.06 - 2018.07
GCSEs - Maths, English, Science, I.T, P.E
South Holderness Technology College
2011.09 - 2016.06