Summary
Work History
Education
Skills
Timeline
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Scott Clancy

Sales Executive
Manchester

Summary

Results-oriented sales executive engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients and colleagues in dynamic, fast-paced settings.


Work History

Sales Executive

HPO Sales & Marketing
, West Midlands
08.2023 - Current
  • Drove team revenue totals by bringing in top sales numbers. High-rolling the company daily and weekly on multiple occasions.
  • Generated over £200 000 in gross revenue for the company over the last 3 months.
  • Located and targeted potential customers via cold-calling, utilising persuasive sales techniques to convert leads into sales.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

ECO4 Representative

IntuECO
, Derbyshire
08.2023 - Current
  • Introduced and helped qualify dozens of vulnerable members of the public to the government's ECO4 grant. Saving each household £4 000 - £12 000 in upfront costs and reducing their energy bills by an average of 30%.
  • Promoted Solar Panels, Air Source Heat Pumps and Condensing Boiler Upgrades to clients: evaluating which options best fit their needs, and directly cutting costs and reducing carbon emmissions.
  • Offered detailed fact-finding, research and analysis on energy industry topics to support households across the UK. Working in local authorities such as Greater Manchester, Birmingham, and Derbyshire.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.

Duty Manager

Pizza Express
Manchester, MAN
07.2022 - 08.2023
  • Led and directed a team of 27 staff members, managing schedules to maintain adequate coverage within the lines of company wage budget. Training each member to an exemplary level to insure a high quality service.
  • Overseeing restaurant function while taking over £8 000 a day and £30 000 a week in gross revenue.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations.

Waiter

Pizza Express
Manchester, MAN
05.2022 - 08.2023
  • Up-selling appetisers, drinks and desserts to increase restaurant profits. Maintaining the highest average spend-per-head in the Manchester region for a yearly period.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Consistently generated over £1500 in gross revenue for the restaurant per shift.

Education

Diploma of Higher Education - Mechatronic Engineering

University of Manchester
Manchester

Skills

Lead Generation

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Timeline

Sales Executive

HPO Sales & Marketing
08.2023 - Current

ECO4 Representative

IntuECO
08.2023 - Current

Duty Manager

Pizza Express
07.2022 - 08.2023

Waiter

Pizza Express
05.2022 - 08.2023

Diploma of Higher Education - Mechatronic Engineering

University of Manchester

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Scott ClancySales Executive