Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
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ANNY Savalagio

ANNY Savalagio

london,(Select)

Summary

Dedicated individual motivated to offer top-quality service, utilising superior communication and negotiation skills. Strong record of managing high-volume task loads with accuracy and timeliness.

Overview

9
9
years of professional experience
12
12
years of post-secondary education

Work history

Property administrator

Self employed
London, London
12.2021 - Current
  • Monitored upcoming key dates on behalf of tenants including rent reviews, lease expiries and lease renewals, providing notice to facilitate [Result].
  • Maintained and regularly updated tenant contact information including emergency tenant contact lists andmanuals.


  • Processed and receipted + rental payments per week.
  • Greeted clients, tenants and other visitors upon arrival.
  • Organised remedial work and check-out reports for tenancy terminations.
  • Resolved maintenance issues in line with relevant procedures.
  • Instructed cleaning firms to perform deep cleans between tenants to maintain standards.
  • Showed properties to prospective tenants, promoting room features and benefits.
  • Dealt with letting issues and sought mutually-beneficial solutions for positive client and tenant satisfaction.
  • Built positive relationships with tenants and clients to increase brand loyalty.
  • Marketed properties on various platforms to increase interest and limit time vacant.
  • Inspected properties regularly to verify good cleanliness standards and maintenance.
  • Held keys for various properties and remained on call to attend emergency situations.
  • Secured contractors to perform preventative maintenance works and repairs, ensuring permits were signed and stored correctly.


Beauty therapist

Self employed
London, United Kingdom
04.2018 - 05.2021
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
  • Advised clients on particular products and treatments based on customer preferences, skin and hair types and current offers.
  • Attended training to deliver range of professional treatments offered by salon.
  • Answered clients' queries and requests by phone and email.

Beauty therapist

Beleza Natural
Vitoria , Brasil
03.2015 - 07.2017
  • Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
  • Upsold products with detailed knowledge and persuasive sales techniques.
  • Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
  • Greeted clients into salon, offering refreshments and magazines.
  • Answered clients' queries and requests by phone and email.
  • Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
  • Maintained knowledge of current treatment procedures and products, providing customers with expert advice.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.

Education

GCSEs - GCSE

EEEFM Sao domingos do norte
Brasil
01.1997 - 12.2007

Certificate of Higher Education - Business Management

London Metropolitan University
London
11.2021 - 07.2022

Certificate in Accounting - Accountanting

McArthurMorgan
London
09.2023 -

Skills

  • New tenant onboarding
  • Tenant enquiry management
  • Lease agreements
  • Rental payment processing
  • Property inspections
  • Rental receipt management
  • Sublet portfolio management
  • Marketing expertise
  • Conducting meetings
  • Lease management experience
  • Tenant communication skills
  • Engaging leadership style
  • Multilingual
  • Accounting
  • Social media marketing
  • Problem-solving
  • Time management
  • Leadership
  • Customer-focused

Languages

English
Upper intermediate
Portuguese
Native
Italian
Beginner
Spanish
Beginner

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certificate in Accounting - Accountanting

McArthurMorgan
09.2023 -

Property administrator

Self employed
12.2021 - Current

Certificate of Higher Education - Business Management

London Metropolitan University
11.2021 - 07.2022

Beauty therapist

Self employed
04.2018 - 05.2021

Beauty therapist

Beleza Natural
03.2015 - 07.2017

GCSEs - GCSE

EEEFM Sao domingos do norte
01.1997 - 12.2007

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ANNY Savalagio