Summary
Overview
Work history
Education
Skills
Timeline
pwb
Sau Yee Christina Tse

Sau Yee Christina Tse

Peasedown St John,Somerset

Summary

Experienced wholesale manager with a proven track record in negotiating competitive packages and enhancing market presence. Strong leadership and organisational skills, adept at mentoring teams and providing exceptional customer service. Committed to driving business growth through strategic planning and collaboration.

Overview

27
27
years of professional experience

Work history

Wholesale Manager

Arnhold & Co Ltd
Hong Kong
05.2015 - 04.2025
  • Negotiated competitive packages with Kohler and Hansgrohe significantly enhancing market presence.
  • Engaged with retailers in Hong Kong's building materials streets effectively capturing target market shares.
  • Provided tailored payment solutions and delivery schedules to optimise retailer operations
  • Delivered exceptional customer service alongside technical and product support fostering long term relationships.

Sales Manager, Bathroom Project

Arnhold & Co Ltd
Hong Kong
09.2008 - 04.2015
  • Recommended cutting-edge bathroom sanitary solutions to property developers and interior designers ensuring adherence to specifications.
  • Shared knowledge of industry trends and technologies to support informed decisions.
  • Mentored team in upselling and cross-selling strategies, boosting customer satisfaction and brand reputation.

Sales Manager, Retail

Arnhold & Co Ltd
Hong Kong
09.1998 - 08.2008
  • Enhanced gross margin percentages by launching high-end products and tailored solutions.
  • Achieved greater customer satisfaction by introducing live product demonstrations in showrooms.
  • Fostered robust connections with interior designers via appealing trade incentives to strengthen brand loyalty.

Education

Bachelor of Arts - Social Sciences

University of Hong Kong
Hong Kong
05.1996

Skills

  • Effective communication to deliver messages from top management to subordinates, also act as a bridge connecting the management with the feedback from customers
  • Strategic planning for own brand product development, market research and product evaluation
  • Negotiate improved terms with principals to optimise margins

Timeline

Wholesale Manager

Arnhold & Co Ltd
05.2015 - 04.2025

Sales Manager, Bathroom Project

Arnhold & Co Ltd
09.2008 - 04.2015

Sales Manager, Retail

Arnhold & Co Ltd
09.1998 - 08.2008

Bachelor of Arts - Social Sciences

University of Hong Kong
Sau Yee Christina Tse