Satyanarayana Digumarthi
Post Office Sub Office Assistant
Chorley,LAN
Summary
Adept Post Office Clerk from Sarfraz & Brothers, skilled in software proficiency and problem-solving, significantly enhanced workplace safety and customer satisfaction. Expert in post office operations and sales, I implemented security measures and optimized mail sorting processes, ensuring efficient delivery and inventory management. Achievements include boosting service upselling and maintaining impeccable transaction records. Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
2
2
years of professional experience
Work History
Post Office Clerk
Sarfraz & Brothers
01.2024 - Current
- Enhanced workplace safety with thorough equipment inspections and maintenance routines.
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Implemented new procedures to address potential security risks, safeguarding both postal workers and customers alike from harm or loss due to theft or fraud attempts.
- Prioritized time-sensitive materials such as express packages or overnight deliveries, guaranteeing on-time arrival at their destinations.
- Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
- Improved customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.
- Upsold postal services like insurance and tracking.
Store Manager
Kandeepan
06.2023 - 12.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Post Office Clerk
Mohammad
02.2023 - 06.2023
- Enhanced workplace safety with thorough equipment inspections and maintenance routines.
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Implemented new procedures to address potential security risks, safeguarding both postal workers and customers alike from harm or loss due to theft or fraud attempts.
- Prioritized time-sensitive materials such as express packages or overnight deliveries, guaranteeing on-time arrival at their destinations.
Education
Masters In Computer Science - Computer Science
University of Central Lancashire
Preston, Lancashire 07.2024
Skills
Decision making
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Advanced (C1)
Timeline
Post Office Clerk
Sarfraz & Brothers
01.2024 - Current
Store Manager
Kandeepan
06.2023 - 12.2023
Post Office Clerk
Mohammad
02.2023 - 06.2023
Masters In Computer Science - Computer Science
University of Central Lancashire
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