A dedicated and adaptable professional with 3.5 years of experience at Noble Foods, seeking to transition into a customer service role within the Collections Team at Anglian Water. Skilled in communication, problem-solving, and working in fast-paced environments. Passionate about providing empathetic, solution-focused support and developing strong relationships with customers. Eager to leverage my transferable skills to help customers in vulnerable situations and contribute to making a positive impact in their lives.
Empathetic communication
Handling difficult conversations
Problem-solving under pressure
Supporting customers in financial hardship
Attention to detail & data security
teamwork & collaboration
Proficient in Microsoft Office (Word, Excel, Outlook)