Sasha Williams
Caernarfon,Gwynedd
Summary
I am a hardworking and reliable 23-year old with previous experience working as a cafe assistant, and now currently as a shop assistant. Over the years and through my roles I have developed strong customer service skills. Also have the ability to work efficiently in busy environments. I am friendly, approachable and organised with a positive attuide and a willingness to learn take pride in providing excellent service and completing tasks to a high standard and working as part of a time. I am now looking to build on my experience and develop my skills further in a new opportunity.
Overview
2
2
Languages
34
34
years of post-secondary education
6
6
years of professional experience
Work history
Shop Assistant
Beachcomber
Caernarfon, Gwynedd
2025.03 - Current
- Welcoming and assisting customers,answering questions.
- Assisted customers in locating products, ensuring positive shopping experience.
- I work as part of a team and make sure customers have a positive shopping experience.
- Handled queries regarding products, providing detailed information.
- Operate the till,handle payments,restock shelves.
- Managed stock levels on shop floor to maintain continuous product availability.
- Worked energetically to maintain efficient operations during peak trading hours.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Updated product labels and prices to ensure clarity of discounts and offers.
- Attached price tags to products for clear pricing information.
Waitress/Café Assistant
THE COFFEE SHOP
Caernarfon
2020.09 - 2023.09
- Delivered friendly and efficient customer service in a busy cafe environment.
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Welcomed guests and guided them to their tables.
- Took food and beverage orders within [Number]-minute timeframes, optimising customer turnaround times.
- Executed food and drink orders with precision, contributing to high customer satisfaction rates.
- Checked tables regularly to meet customer needs, efficiently processing additional food and drink orders.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Prepared and served hot and cold beverages, including barista-style coffees.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained dining and service areas to ensure customer satisfaction and a pleasant dining experience.
- Washed cutlery and crockery using industrial dishwashers and manual methods to achieve a pristine finish.
- Informed kitchen staff regarding special order requirements.
Education
Level 2 - Health & Social Care
Coleg Menai
Bangor, Gwynedd 2019.09 - 2021.06
Level 1 - Essential Communication Skills
Coleg Llandrillo Menai
Bangor, Gwynedd 2019.09 - 2020.07
GCSEs - Welsh Baccalaureate
Ysgol Friars
Bangor 2014.09 - 2019.06
GCSE - Science Double Award
Ysgol Friars
Bangor, Gwynedd 2017.09 - 2019.07
GCSE - Home Econ (Child Development)
Ysgol Friars
Bangor 2017.09 - 2019.07
GCSE - Food & Nutrition
Ysgol Friars
Bangor, Gwynedd 2017.09 - 2019.07
GCSE - Welsh Second Language
Ysgol Friars
Bangor 2014.09 - 2019.07
GCSE - Mathematics Numeracy
Ysgol Friars
Bangor, Gwynedd 2014.09 - 2019.07
GCSE - Mathematics
Ysgol Friars
Bangor 2014.09 - 2019.07
GCSE - English Language
Ysgol Friars
Bangor, Gwynedd 2014.09 - 2019.07
Level 1 - Introduction to Hair & Beauty
Coleg Menai
Bangor, Gwynedd 2017.09 - 2019.04
Skills
- Communication
- Adaptability
- Multitasking
- Planning and coordination
- Food safety
- Serving
- Listening Skills
- Teamwork
- Time management and organisation
- Team collaboration
- Good problem-solving and decision-making abilities
- Friendly and professional customer-service skills
Personal Information
- Availability: Present
- Work Permit: Eligible to work in the UK: Yes
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
Affiliations
- Travelling
- Cooking and baking, showing creativity
- Socialising and spending time with family and friends
- Learning new skills
Languages
English
Fluent
Welsh
Fluent
Timeline
Shop Assistant
Beachcomber
2025.03 - Current
Waitress/Café Assistant
THE COFFEE SHOP
2020.09 - 2023.09
Level 2 - Health & Social Care
Coleg Menai
2019.09 - 2021.06
Level 1 - Essential Communication Skills
Coleg Llandrillo Menai
2019.09 - 2020.07
GCSE - Science Double Award
Ysgol Friars
2017.09 - 2019.07
GCSE - Home Econ (Child Development)
Ysgol Friars
2017.09 - 2019.07
GCSE - Food & Nutrition
Ysgol Friars
2017.09 - 2019.07
Level 1 - Introduction to Hair & Beauty
Coleg Menai
2017.09 - 2019.04
GCSEs - Welsh Baccalaureate
Ysgol Friars
2014.09 - 2019.06
GCSE - Welsh Second Language
Ysgol Friars
2014.09 - 2019.07
GCSE - Mathematics Numeracy
Ysgol Friars
2014.09 - 2019.07
GCSE - Mathematics
Ysgol Friars
2014.09 - 2019.07
GCSE - English Language
Ysgol Friars
2014.09 - 2019.07