Sarah Elizabeth Hills
Summary
Friendly and approachable professional who has resumed a passion for all things food, drink, and great customer service following 30 years exemplary service as a public servant.
Ability to create welcoming atmospheres and enhance guest experiences in both retail and food service environments.
Resourceful with a can-do attitude, skilled in managing multiple tasks across different areas.
Ability to quickly learn and apply new skills to meet evolving demands.
Overview
36
36
years of professional experience
Work history
Front of House
The Vineyard, Coddington.
Ledbury, Herefordshire
2025.04 - 2025.11
Detective Constable
West Mercia Police
, Worcestershire
1996.07 - 2025.01
Communications Operator
West Mercia Police
, Worcestershire
1995.11 - 1996.07
Communications Operator
Thames Valley Police
, Berkshire
1995.01 - 1995.11
Administration clerk
Micropolis Ltd
Reading
1994.09 - 1995.01
Licensee and General Manager
The Damn Yankee Restaurant and Bar
Hungerford, West Berkshire
1994.02 - 1994.08
Co-General Manager
Heroes Restaurant and Bar
Worcester, Worcestershire
1993.08 - 1994.02
Restaurant Manager
The Water Rat Restaurant
Stratford-Upon-Avon, Warwickshire
1990.09 - 1991.09
Assistant Restaurant Manager
Heroes Restaurant and Bar
Worcester, Worcestershire
1989.10 - 1990.09
Education
BTEC Higher National Diploma - Business and Finance
North East Worcestershire College
Bromsgrove, Worcestershire 1991.09 - 6 1993
BTEC National Diploma - Hotel Management, Catering, and Institutional Operations
Worcester Technical College
Worcester, Worcestershire 1987.09 - 6 1989
O-Levels - Food and Nutrition/English Language & Literature/History.
Christopher Whitehead Language College
Worcester, Worcestershire 1982.09 - 6 1987
Skills
Vocational qualification in Catering and Hotel Management
Extensive current and previous experience in Hospitality
Team collaboration
Multitasking proficiency
Patience and ability to deal in a calm and professional manner
Customer complaint management
Strong organisation and prioritisation abilities
Positive attitude
Affiliations
- Cooking (particularly of organic and locally sourced produce)
- Horticulture and Viticulture
- Walking woodlands and mountains
- Home refurbishment
- Nutrition and well being
- Skiing
- Singing and music
Accomplishments
West Mercia Police Long Service and Good Conduct Medal.
West Mercia Police Chief Constables Commendation.
West Mercia Police Superintendents Commendation.
National Finalist Caterbility Championships.
References
References available upon request.
Timeline
Front of House
The Vineyard, Coddington.
2025.04 - 2025.11
Detective Constable
West Mercia Police
1996.07 - 2025.01
Communications Operator
West Mercia Police
1995.11 - 1996.07
Communications Operator
Thames Valley Police
1995.01 - 1995.11
Administration clerk
Micropolis Ltd
1994.09 - 1995.01
Licensee and General Manager
The Damn Yankee Restaurant and Bar
1994.02 - 1994.08
Co-General Manager
Heroes Restaurant and Bar
1993.08 - 1994.02
BTEC Higher National Diploma - Business and Finance
North East Worcestershire College
1991.09 - 6 1993
Restaurant Manager
The Water Rat Restaurant
1990.09 - 1991.09
Assistant Restaurant Manager
Heroes Restaurant and Bar
1989.10 - 1990.09
BTEC National Diploma - Hotel Management, Catering, and Institutional Operations
Worcester Technical College
1987.09 - 6 1989
O-Levels - Food and Nutrition/English Language & Literature/History.
Christopher Whitehead Language College
1982.09 - 6 1987