SARAH WATERFALL
Newmarket,Suffolk
Summary
Facilities and estates management professional with expertise in capital project management and budgeting. Achieved operational efficiency through contractor oversight and health and safety compliance, while enhancing team development and preventative maintenance planning. Skilled in strategic resource management and stakeholder engagement, driving organizational goals in safe and efficient work environments. Extensive experience in personal and executive assistance, demonstrating strong multitasking abilities.
Overview
24
24
years of professional experience
8096
8096
years of post-secondary education
Work history
Facilities Manager & Hospital Administrator
Rossdales Equine Hospital
Newmarket, Suffolk
2017.02 - 2026.02
- Overall responsibility for buildings, grounds, and infrastructure across four sites, including onsite and leased accommodation for staff and students.
- Delivered cost savings through supplier negotiation, contract management, and long-term vendor relationships.
- Led capital development and refurbishment projects from concept to completion, liaising with architects, builders, and subcontractors to manage scope, budgets, and delivery.
- Line managed a team of 40, including recruitment, training, performance management, and health and safety compliance.
- Implemented preventative maintenance programmes to minimise disruption to clinical operations and reduce operational risk.
- Oversaw HVAC, electrical, temperature control, and building automation systems, responding effectively to emergencies.
- Managed extensive fleet operations, equipment installation, maintenance, and repair.
- Chaired monthly operational meetings and collaborated with senior stakeholders to align estates strategy with organisational objectives.
Stud Manager / Secretary
Grove Park Farm Equestrian
Newmarket
2005.01 - 2019.01
- Managed daily stud operations caring for approximately 45 horses, including staff supervision and welfare standards.
- Oversaw invoicing, payroll, client reporting, annual returns, and compliance documentation.
- Coordinated transport, shipping, and vaccination schedules.
Practice Manager (Fixed-Term Contract)
Rossdales Equine Hospital
Newmarket, Suffolk
2016.09 - 2017.02
- Managed day-to-day operations across multiple practice locations, overseeing all departments and personnel.
- Led HR processes including recruitment, disciplinary procedures, and performance management.
- Developed and implemented policies and procedures to improve efficiency, compliance, and service delivery.
- Ensured all Health and Safety and employment obligations were met.
Project Manager & Secretary
Rossdales Equine Hospital & Diagnostic Centre
Newmarket, Suffolk
2014.12 - 2016.09
- Managed multiple projects concurrently alongside the Managing Partner, from concept through to implementation.
- Planned, designed, and scheduled project phases to ensure timely and cost-effective delivery.
- Implemented operational improvements including new admission and consent documentation and a VOIP phone system.
Early Career – Administrative & Personal Assistant Role
Rossdales | Greenwood Ellis | Reynolds House Referrals | Horse Requisites
2002.01 - 2014.01
- Provided high-level administrative and secretarial support to Managing Directors within busy clinical and commercial environments.
- Managed client communications, documentation, data input, and project support functions.
Education
Level 2 Accounting -
AAT
EFAW Level 3 -
St John's Ambulance
iHasco Bullying and Harassment for Employees -
iHasco
Fire Door Awareness -
Fire Door Awareness Training
IOSH Managing Safely -
IOSH
QNUK Level 2 First Aider -
QNUK Level 2 Fire Safety & Fire Marshal - undefined
Mental Health First Aider - undefined
ACAS Essential Skills for Managers - undefined
8 GCSEs - English and Mathematics
Skills
- Facilities and estates management
- Capital project management
- Budgeting and cost control
- Contractor and supplier oversight
- Health and safety compliance
- Leadership and team development
- Preventative maintenance planning
- Fleet operations management
- Stakeholder engagement strategies
- Typing proficiency
- Sage software expertise
- QuickBooks proficiency
- CAFM systems knowledge
- Eclipse veterinary software experience
- Microsoft and Mac proficiency
References
References available upon request
PROFESSIONAL DEVELOPMENT
Working towards IWFM and NEBOSH qualifications.
Affiliations
- Spending time with Family
- Touring on my motorcycle
- Horse riding and walking
Languages
English
Native
Timeline
Facilities Manager & Hospital Administrator
Rossdales Equine Hospital
2017.02 - 2026.02
Practice Manager (Fixed-Term Contract)
Rossdales Equine Hospital
2016.09 - 2017.02
Project Manager & Secretary
Rossdales Equine Hospital & Diagnostic Centre
2014.12 - 2016.09
Stud Manager / Secretary
Grove Park Farm Equestrian
2005.01 - 2019.01
Early Career – Administrative & Personal Assistant Role
Rossdales | Greenwood Ellis | Reynolds House Referrals | Horse Requisites
2002.01 - 2014.01
QNUK Level 2 Fire Safety & Fire Marshal - undefined
Mental Health First Aider - undefined
ACAS Essential Skills for Managers - undefined
Level 2 Accounting -
AAT
EFAW Level 3 -
St John's Ambulance
iHasco Bullying and Harassment for Employees -
iHasco
Fire Door Awareness -
Fire Door Awareness Training
IOSH Managing Safely -
IOSH