Open To Work
Sarah Warner
Summary
Resourceful professional with extensive knowledge of administrative procedures and a proven track record in coordinating diverse activities in fast-paced environments. Strong organizational skills enable effective prioritization of multiple tasks, ensuring timely completion. Committed to teamwork and proactive problem-solving, delivering exceptional support to demanding departments. Detail-oriented administrator with a focus on enhancing operational efficiency through effective communication and organization.
Overview
14
14
years of professional experience
Work History
Administrator
Healthcare Homes
Fornham House
11.2017 - 08.2020
- Greeting visitors and responding to telephone and in-person requests for information.
- Dispersed incoming mail to correct recipients throughout the home.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Received and screened a high volume of internal and external communications, including email and mail.
- Organized files developed spreadsheets, faxed reports and scanned documents.
- Designed electronic file systems and maintained electronic and paper files.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports.
- Wrote reports and correspondence from dictation and handwritten notes.
- Created weekly and monthly reports and presentations.
- Updated patient accounts and information on a daily basis.
- Handled and processed confidential patient information.
- Communicated with Next of kin/Family member/Government funder via phone, email and in person to obtain payments on outstanding accounts.
- Coordinated admission processes and prepared medical records and agreement packets.
- Maintained and organized master Resident Index and information files in master database.
- Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
- Processed payroll data for 60 plus staff members.
- Organized and managed training database for all staff.
- Prepare new employee personnel files including referencing, DBS and terms and conditions of employment.
- Maintain employee personnel files.
- Manage petty cash and banking.
Contracts Administrator
Integral UK
Kentford, Newmarket
05.2015 - 11.2017
- Preparation of accounts for applications/payment submissions.
- Generation of draft purchase orders for national suppliers.
- Manage and accurate electronic filing system.
- Day to day analysis of reactive work orders and monitoring progress.
- Work on a variety of client systems.
- General administrative duties, including scanning and filing.
- Provide day to day administration across all contacts where required.
- Building relationships with clients and subcontractors to ensure profitable works are delivered to customer satisfaction.
- Deal with client and subcontractors telephone invoice queries.
- Oversee inventory and office supply purchases.
- Process staff timesheets.
- New employee training.
- Assist Admin Manager.
Expert Witness Administrator
Mind Professionals
Cambridge
08.2013 - 02.2014
- Organizing and keeping track of inquiries, instructions, deadlines and client requirements.
- Ensuring that reports are completed to the required deadlines and in the required format.
- Issue booking confirmations, time sheets and expenses forms.
- Submitting completed assignment details and paperwork to Payroll.
- Acquired formal written instructions from Solicitors.
- Liaise with Solicitors and other parties to ensure the Experts have access to materials needed to complete their reports.
- Co-ordinate client appointments for Experts.
- Taking initial instructions from Solicitors.
- Proof reading expert witness reports.
- Liaise with Compliance to ensure Experts have provided the required documentation.
- Maintain relationships with Experts on our register and ensure their CV's are kept up to date.
- Request references and client satisfaction surveys.
- Approach potential Experts via LinkedIn.
- Answering the phone, dealing with inquiries, transferring calls and taking messages.
- Assisting with other administration tasks as necessary.
Receptionist/Administrator
Hilton Park Care Centre
Bottisham
08.2006 - 08.2012
- Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information.
- Dispersed incoming mail to correct recipients throughout the office.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Received and screened a high volume of internal and external communications, including email and mail.
- Organized files developed spreadsheets, faxed reports and scanned documents.
- Designed electronic file systems and maintained electronic and paper files.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports.
- Wrote reports and correspondence from dictation and handwritten notes.
- Created weekly and monthly reports and presentations.
- Updated patient accounts and information on a daily basis.
- Handled and processed confidential patient information.
- Communicated with Next of kin/Family member/Government funder via phone, email and in person to obtain payments on outstanding accounts.
- Coordinated admission processes and prepared medical records and agreement packets.
- Maintained and organized master Resident Index and information files in master database.
- Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
- Assisted with payroll preparation and entered data into cumulative payroll document.
Education
GCSE - Psychology Grade C
Bottisham village college
09.2003
GCSE - 10 x GCSE’s C-E
Newmarket upper school
05.1998
Skills
- Written communication
- Verbal communication
- Attention to detail
- Document management
- Data entry
- Payroll administration
- Client relationship management
- Confidentiality compliance
- Time management
- Training coordination
- Reporting accuracy
- Highly organised
- Microsoft office suite proficiency
- Outstanding customer service
- Invoicing
- Organisation and prioritisation
- Basic accounting
- Results-driven
- Customer service
- Confidentiality handling
- Multitasking ability
Employment Gaps
- 2001-04-01, 2001-04-30, Maternity Leave
- 2012-08-01, 2013-08-01, Unemployed
- 2014-02-01, 2015-05-01, Maternity Leave
- 2020-08-31, Present, Unemployed - Housewife and Carer
Timeline
Administrator
Healthcare Homes
11.2017 - 08.2020
Contracts Administrator
Integral UK
05.2015 - 11.2017
Expert Witness Administrator
Mind Professionals
08.2013 - 02.2014
Receptionist/Administrator
Hilton Park Care Centre
08.2006 - 08.2012
GCSE - Psychology Grade C
Bottisham village college
GCSE - 10 x GCSE’s C-E
Newmarket upper school