Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Sarah robertson

Exmouth ,United Kingdom

Summary

Organised and efficient employee who thrives in fast-paced environments, demonstrating quick problem-solving skills and a courteous, professional demeanour. A committed team player dedicated to providing exceptional service.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

27
27
years of professional experience
1
1
Certification

Work history

Domestic cleaner

Self Employed
Exmouth, Devon
2023.06 - 2025.03
  • Promoted safety measures whilst operating various types of cleaning equipment to prevent accidents or damage to property.
  • Improved the visual appeal of rooms by arranging decorative items neatly on shelves and tables.
  • Restocked amenities in customer bathrooms to improve comfort level of guests during their stay.
  • Secured a clean environment by washing walls, windows, and mirrors.
  • Perfected floor surfaces by executing deep-cleaning procedures such as scrubbing and mopping.
  • Maintained cleanliness by regularly dusting and polishing furniture.
  • Upheld highest standards in cleaning procedure adherence, resulting in consistently positive feedback from clients.

Dog Walker

Self Employed
Exmouth, Devon
2021.05 - 2023.06
  • Displayed excellent time management skills to meet all scheduled appointments punctually.
  • Cleaned up after dogs during walks keeping public spaces tidy.
  • Kept detailed records of each walk to provide feedback to owners.
  • Provided comfort and reassurance to distressed or anxious animals demonstrating empathy.

Youth leader

Henleaze and Westbury youth charity
Henleaze, Bristol
2016.04 - Current

Supervising young people at youth centre and external events or activities.

Mentoring a team of volunteers.

Leasing with the founder of the youth club project regarding activities and bookings.

Accounting for the membership and club activities.

Assisting the founder on health and safety matters including risk assessments.

Engaging with young people.

Listening to young people and parents.

Youth worker

St Peters Church
Henleaze
2016.04 - Current

Create and provide creative activity for young children.

Prepare an art activity relevant to the story telling.

Responsible for assisting the young children to make there creation.

Maintaining health and safety of the project.

Youth Worker

Impact Charity
Christchurch, Dorset
2010.03 - 2013.06

Running a regular 14 week Beauty therapy course for troubled teenage girls who were near to being expelled from their school.

Planning and organising the programme of activities.

Responsible for the well being of the young people.

Building relationships with Young People.

Helping the girls to learn to look after themselves and respect their bodies.

Leadership of a team member.

Responsible for the security of the building.

Youth worker

Children and young people services
East Dorset
2005.03 - 2010.03

Provide activities for young people at a youth club for many young teenagers.

I assisted on a Pre E to E project that helped Young People with living arrangements, budgeting, CVs, interview techniques, travel arrangements.

Looking after the well being of young people.

Provide advice on all sorts of subjects.

Connect children/ report concerns to social workers

Kept our local police up to date with any problems.

Cook meals prepare for cooking activity.

Conducted risk assessments prior to outdoor activities ensuring safety of all participants.

Assisted young individuals in building life skills through various interactive activities and discussions.

Role modelled positive behaviour and interpersonal skills.

Encouraged participation and engagement in planned activities.

Safeguarded young people in line with national guidelines.

Maintained safe, positive environment to encourage youth participation and growth.

Provided emotional support during challenging times, ensuring well-being of youths under care.

Driver

National car rental
Poole, Dorset
2005.09 - 2008.02

Deliver rental cars to customers.

Complete rental agreements with customers.

Clean the cars and fill the cars with fuel ready for next customer.

 

Sandwich filling assistant

Sandwich filling factory
Dorset
2006.01 - 2007.06

Operating food preparation machinery 

Maintaining hygiene at all times.

Portion control

Adhering to recipe specification​.

Immediately reported accidents, injuries or unsafe work conditions to manager.

Working well in a big team.

Beauty therapist

Chewton Glen hotel
New Milton, Hampshire
2004.01 - 2005.09

Carried out professional beauty treatments.

Reception duties

Selling products

Routinely carried out cleaning duties.

Beauty Therapist

House of Health & Beauty
Dorchester, Dorset
2003.06 - 2004.01

Carried out routine beauty treatments.

Routinely booked appointments. 

Handled money into the till.

Dealt with product sales.

Followed cleaning tasks everyday.

Answered the telephone for salon appointments.

Barmaid and waitress

Clay pipe Inn
Sandford, Wareham, Dorset
2002.09 - 2003.06

Consistently provided professional, friendly and engaging service.

Followed all health and safety policies when handling food and beverages to uphold proper standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Set dining tables according to type of event and service standards.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Provided friendly and attentive service.

Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

Skilfully promoted items on beverage lists and restaurant specials.

Receptionist

Marc youngs hairdressers
Parkstone Road, Poole
2001.10 - 2002.09

Routinely answer the phones taking bookings and answering queries from customers.

Organising hair stylists client list.

General tidying.

Directed customers to there seat.

Handling money.

Routinely typing letters and posting for customers or companies.

Waitress

Chequers Inn
Lytchett Matravers
1999.06 - 2001.10

Consistently provided professional, friendly and engaging service.

Followed all health and safety policies when handling food and beverages to uphold proper standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Set dining tables according to type of event and service standards.

Addressed diner complaints with kitchen staff and served replacement menu items promptly.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Education

GCSE -

Lytchett Matravers school
Dorset
1999

Skills

Certificate in food hygiene awareness

Quick problem solver

Organised and efficient waitress

Certificate in First Aid

Committed team player

Courteous, professional demeanour

Thrives in fast-paced environment

Child protection awareness

Youth welfare focus

Safeguarding procedures

Youth-centred approach

Youth engagement

Volunteer management

Youth mentoring

Community Outreach

Certification

NVQ Level 2 Beauty Therapy in 2000

NVQ Level 3 Beauty Therapy in 2002

RSA Computer Literacy and Information Technology Stage 1 in 2002

Student of excellence 2002

Reiki 1 in 2003

Reiki 2 in 2004

Indian Head massage in 2003

Level 1 Key Skills in 2005

BTEC Public Services (uniformed) Level 3 in 2006.

Youth work in 2006

Youth work in 2007

Coastal walks and camping certificate 2007

First Aid in 2016

Foundation certificate 2025

First Aid Course 2025

Timeline

Domestic cleaner

Self Employed
2023.06 - 2025.03

Dog Walker

Self Employed
2021.05 - 2023.06

Youth leader

Henleaze and Westbury youth charity
2016.04 - Current

Youth worker

St Peters Church
2016.04 - Current

Youth Worker

Impact Charity
2010.03 - 2013.06

Sandwich filling assistant

Sandwich filling factory
2006.01 - 2007.06

Driver

National car rental
2005.09 - 2008.02

Youth worker

Children and young people services
2005.03 - 2010.03

Beauty therapist

Chewton Glen hotel
2004.01 - 2005.09

Beauty Therapist

House of Health & Beauty
2003.06 - 2004.01

Barmaid and waitress

Clay pipe Inn
2002.09 - 2003.06

Receptionist

Marc youngs hairdressers
2001.10 - 2002.09

Waitress

Chequers Inn
1999.06 - 2001.10

GCSE -

Lytchett Matravers school
Sarah robertson