Dedicated Restaurant Supervisor with experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analysing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.
Overview
9
9
years of professional experience
Work history
Restaurant Supervisor
Fundamental Hospitality
London, Uk
04.2024 - Current
Trained new staff members, leading to improved service standards.
Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
Managed inventory to avoid shortages and reduce waste.
Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
Handled difficult customer situations calmly, retaining their loyalty and repeat business.
Established effective communication channels between front and back of house teams for smoother operation.
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Completed accurate end-of-day financial routines for cash and card transactions.
Planned staff rotas to meet customer demand whilst remaining under budget.