Sarah Potts
Cowes ,Isle of wight
Summary
I feel I am a reliable individual with a good work empathy.
I am looking for a new career within the care sector, i am willing to train and learn new skills to develop in the health care sector.
I have great communication skills.
I am keen to begin a career in care and make a positive impact on people's lives and help them live independently.
Overview
29
29
years of professional experience
Work history
Sales assistant
Sainsburys
Newport , Isle of wight
2006.03 - Current
- Assisted customers with product selection for optimal satisfaction.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Demonstrated products effectively leading to increased sales conversions.
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
- Conducted daily inventory checks to manage stock levels accurately.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Built strong relationships with regular customers for repeat business.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Collaborated effectively with team members to meet sales targets.
Family Nanny
Mr and Mrs Bronwin
Newport , Isle of wight
1997.07 - 2005.08
- Taught basic life skills such as personal hygiene and dressing independently.
- Maintained a safe and healthy environment for children by adhering to hygiene standards and safety procedures.
- Nurtured children's love for learning by incorporating educational activities into daily routines.
- Assisted with homework, enhancing understanding of school subjects.
- Assumed total responsibility of home during parents' absence demonstrating trustworthiness.
- Comforted children during stressful events ensuring emotional well-being.
- Created fun learning games resulting in an engaging learning environment.
- Encouraged outdoor play regularly to promote physical activity and health.
- Established positive relationships with parents to ensure consistent child-rearing practices.
- Accompanied family on holidays as a trusted caregiver, providing continuous care for the children.
- Changed and bathed babies and supervised baths for older children.
- Supervised children's play at home and in external settings, ensuring their physical safety at all times.
- Safely transported children to and from school, events and activities, maintaining adherence to schedules to establish reliability and trust.
- Assisted children with homework and school assignments, offering advice and guidance to build learner confidence.
- Taught children safe behaviour while crossing streets, using climbing frames and cycling.
- Dropped off and picked up children from school, driving safely and arriving on time.
- Read stories and lead activities to help children build foundational learning skills.
- Assisted in light housework and laundry to reduce parents' workload.
- Transported children to and from school in line with set schedule.
Education
NNEB - Child Development
Isle of wight college
Newport 1997-07
GNVQ - Leisure and tourism
Isle of wight college
Newport 1995-07
GCSEs -
Cowes high school
Newport 1994-08
Skills
- Strong empathy
- Promotion implementation
- Strategic selling techniques
- Time optimisation
- Point of sale operation
- Cash handling
- Visual merchandising
- Positive attitude
- Effective listening
- Stock control
- Customer Service
- Product knowledge
- Sales techniques
- Till and cash handling
- Money handling
- Warehouse organisation
- Patience and empathy
- Computer literate
Timeline
Sales assistant
Sainsburys
2006.03 - Current
Family Nanny
Mr and Mrs Bronwin
1997.07 - 2005.08
NNEB - Child Development
Isle of wight college
GNVQ - Leisure and tourism
Isle of wight college
GCSEs -
Cowes high school