Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sarah Milligan

Norwich,Norfolk

Summary

Committed with a strong communication skills and leadership abilities, adept at navigating public relations scenarios. Demonstrates resourcefulness and adaptability, consistently delivering effective problem-solving while maintaining composure under pressure.

Overview

29
29
years of professional experience
4
4
years of post-secondary education

Work history

Sarah Milligan Domestic Services

Self employed
Norwich, Norfolk
2016.09 - Current

Currently, i have my own business under the umbrella of Domestic Services, which i have now been running for the last 10 years.

The Majority of this work involves cleaning services for numerous clients, childcare, and supporting the elderly.

  • I supply support to elderly clients, managing mobility issues and dementia care.
  • Childcare for families including complex Autism needs.
  • I managed routine responsibilities to ensure smooth operations.
  • I successfully completed tasks whilst meeting tight deadlines, and maintaining high standards.
  • I demonstrated willingness to assist in various situations.
  • I provided clients with respect at all times.

Publican/Licensee

Bond & Gowing LTD
Hethersett, Norfolk
2002.05 - 2016.08

I Managed The Queens Head PH in Hethersett for 14 years, where i also held the License.

Where i was responsible for all aspects of pub management.

  • I followed strict licensing laws, contributing to a safe environment for staff and the general public.
  • I was in control of staff rotas and time sheets.
  • I trained new staff members of their duties, front of house and kitchen.
  • I was responsible for cashing up transactions and banking.
  • I handled all cellar duties including cleaning the lines, stock control, deliveries are keeping the products at their best.
  • I liaised with the Head Chef on menu ideas and assisted with ordering,food wastage and stock control.
  • I would also have to deal with challenging situations with customers that were rude,aggressive or intoxicated.

Bar manager

The Bull PH
Hellesdon/Norwich, Norfolk
2001.08 - 2002.05

I worked at The Bull PH in Hellesdon for several months to gain experience for my new role at The Queens Head PH,which at the time was under refurbishment.

  • I followed strict licencing laws,contributing to a safe environment for staff and general public.
  • I trained new staff members front of house and kitchen.
  • I was able to cash up transactions at the end of day.
  • I was trained to order and rotate stock.
  • I was shown to maintain the cellar to a high standard.
  • I would also work as Head chef to cover absences/holidays.
  • I would also have to deal with challenging situations with customers that are rude,aggressive or intoxicated.

Assistant manager

The Murderers
Norwich, Norfolk
1998.05 - 2001.08

I worked 3 years at The Murderers. This was my first job engaging with the general public.

  • I supported the bar manager in the day today running of the pub.
  • I helped with ordering and stock rotation
  • i kept up to date with the latest trends and helped introduce new ideas to increase custom.
  • I also oversaw the Cafe bar and kitchen making sure it was following health and safety guidelines.

Sous chef

The Showground (Brewers Fayre)
Norwich, Norfolk
1997.03 - 1998.03
  • I worked alongside the head chef to run a busy kitchen whilst following strict Health and safety guidelines.
  • I learned how to adjust menus for dietary requirements.
  • I learned how to minimise food waste and learned stock control.
  • I worked in a fast pace environment where we implemented effective time management.

Third Chef

Pinnochios Restaurant
Norwich, Norfolk
1996.09 - 1997.03
  • I coordinated prep work, and assisted in the day to day running of the kitchen.
  • I was able to communicate with suppliers and order stock.
  • I learned how to utilise ingredients into other dishes.

Education

Diploma of Higher Education - Hospitality and Catering

City College Norwich
Norwich, England
1992.09 - 1996.07

Skills

  • Communication skills
  • Leadership abilities
  • Resourcefulness and adaptability
  • Public relations expertise
  • Problem-solving techniques
  • Composure under pressure

Timeline

Sarah Milligan Domestic Services

Self employed
2016.09 - Current

Publican/Licensee

Bond & Gowing LTD
2002.05 - 2016.08

Bar manager

The Bull PH
2001.08 - 2002.05

Assistant manager

The Murderers
1998.05 - 2001.08

Sous chef

The Showground (Brewers Fayre)
1997.03 - 1998.03

Third Chef

Pinnochios Restaurant
1996.09 - 1997.03

Diploma of Higher Education - Hospitality and Catering

City College Norwich
1992.09 - 1996.07
Sarah Milligan