Sarah McGuinness
Basingstoke
Summary
Results-driven professional with expertise in team collaboration, financial analysis, and effective problem-solving. Proven IT skills and adept at managing deadlines to deliver projects efficiently and timely.
Multi-talented Credit Controller persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator with talent for achieving exceptional results with tough caseloads.
Resourceful and skilled professional focused on improving department productivity and streamlining processes for efficiency.
Overview
25
25
years of professional experience
Work history
UK Credit controller
Adare International
Basingstoke
2017.09 - 2026.02
- Managed ledger of £3m for multinational customers.
- Assisted in timely debt collection and negotiation of repayment plans.
- Facilitated clear communication with clients to ensure prompt invoice payments.
- Supported identification and implementation of process efficiencies using Ariba, Procure Wizard, EPSYS, Coupa, and Tungsten portals.
- Collaborated with internal teams to ensure smooth functioning of credit control processes.
- Liaised with sales department for achieving better client communication.
- Updated database regularly for maintaining up-to-date record of all transactions.
- Maintained professional client interactions whilst managing overdue payments.
- Managed customer accounts for maintaining positive client relationships.
- Streamlined debt collection processes resulting in improved financial health of the company.
Accounts Receivable Support
Novartis
Basingstoke, Hampshire
2017.01 - 2017.05
- Assisted in supporting accounts receivable functions through contributions to standard solutions.
- Performed maintenance of customer master data to maintain accurate financial records.
- Helped resolve general accounting issues and disputes effectively.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Financial Credit Controller
Macmillan Publishers
Basingstoke, Hampshire
2014.01 - 2017.01
- Assisted in liaising with customers to establish payment plans and credit facilities.
- Managed multi-currency accounts and processed customer accounts through Worldpay.
- Achieved monthly targets by demonstrating effective financial management skills.
- Maintained professional client interactions whilst managing overdue payments.
- Managed customer accounts for maintaining positive client relationships.
- Enhanced customer satisfaction by resolving billing disputes amicably yet promptly.
- Established effective payment plans to facilitate timely debt recovery.
Business Administrator/ Health and safety Executive
Clinical Solutions International Ltd (Part of Capita)
Basingstoke, Hampshire
2007.01 - 2013.12
- Supported supplier contract evaluations and facilitated corporate card expense reconciliation.
- Assisted in conducting health and safety audits and organising corporate travel and meeting arrangements.
- Served as health and safety executive since September 2011.
- Prepared presentations for business development purposes.
- Organised meetings, resulting in better team coordination.
- Updated company database regularly, ensuring accessibility of accurate information.
- Handled all administrative tasks for smoother operations.
Purchase Ledger Clerk
3663 First for food service
Basingstoke, Hampshire
2005.01 - 2007.06
- Manage accounts payable processes.
- Assist in generating daily financial reports.
- Coordinate with customers to resolve settlement queries.
- Coordinated with finance team to expedite invoice approvals.
- Resolved complex discrepancies in ledger accounts for accurate record keeping.
- Assisted in monthly closings to meet reporting deadlines.
- Improved cash flow with diligent payment scheduling.
Receptionist / Administrator
Sun Life of Canada
Basingstoke, Hampshire
2001.01 - 2004.01
- Oversaw front desk operations ensuring efficient visitor management.
Coordinated administrative functions to streamline office processes.
Enhanced customer satisfaction through effective communication and support. - Assisted with administrative tasks, improving overall functionality of the office.
- Maintained an organised reception area for a professional business environment.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Education
NVQ - Health and social care, Psychology and Biology
College
Basingstoke, HampshireNVQ - Childcare and Education
Basingstoke College
GCSE -
The Vyne School
Basingstoke, HampshireSkills
- Team collaboration
- Financial acumen
- Problem solving
- IT proficiency
- Deadline management
- Health and safety
INTERESTS & HOBBIES
I have a passion for travelling, exploring new countries. I also am very keen in keeping fit by going to the gym and swimming.
Timeline
UK Credit controller
Adare International
2017.09 - 2026.02
Accounts Receivable Support
Novartis
2017.01 - 2017.05
Financial Credit Controller
Macmillan Publishers
2014.01 - 2017.01
Business Administrator/ Health and safety Executive
Clinical Solutions International Ltd (Part of Capita)
2007.01 - 2013.12
Purchase Ledger Clerk
3663 First for food service
2005.01 - 2007.06
Receptionist / Administrator
Sun Life of Canada
2001.01 - 2004.01
NVQ - Health and social care, Psychology and Biology
College
NVQ - Childcare and Education
Basingstoke College
GCSE -
The Vyne School