Sarah Lawrenson

Communicate with customers to ensure satisfaction.
Follow the same visit routine or work flexibly as requested.
Provide extra support for elderly customers with general household tasks.

Receive employee hours by email and enter them into in-house database.

Check payroll helpdesk queries and follow protocols to resolve pay discrepancies for employees.

Resolve annual leave questions explaining protocols for employees by phone and email.

Meet payroll deadlines by completing all hour submissions on time.

Cover reception duties during breaks and maintain front-desk availability.

Working in a busy office managing hot meal deliveries for elderly and vulnerable customers.

Answer incoming calls as first point of contact for customers, drivers, family members and social services.

Create personal menus accurately based on choice, religion, and medical requirements.

setting up new customers onto in-house data base when details received from social services

Report no access or unusual circumstances to family members or social services