Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sarah Jones

Shipley,West Yorkshire

Summary

I worked for the railway for 21 years, enjoyed my time starting as a Booking Office Clerk doing many roles within Revenue, including prosecuting fare evaders up to Revenue Protection Delivery Manager, I was driven by protecting the business monies and challenges that arose. I been away from the business for 18 months due to having a baby within Covid, like many it changed peoples lives including mine and needed that time with my child afterwards, I've continued to work self-employed as a Slimming World Consultant helping members achieve their weigh loss dreams. My passion for the Railway has never gone away, my husband still works within the business, I still have the drive, the commitment and enthusiasm.

Overview

23
23
years of professional experience

Work history

Slimming World Consultant

Slimming World
Idle, West Yorkshire
10.2018 - Current
  • Help members achieve their dream weight
  • Support members mentally to over come fears with food.
  • Support members with other health issues where losing weight will benefit their health
  • Self employed to ensure booking keeping and tax returns are done in a timely manner.
  • Promoting groups quarterly via different outlets.

Revenue Prevention Delivery Manager

Northern Trains Ltd
Blackburn, Lancashire
02.2001 - 03.2022
  • Managed third party contract ensuring that monies spent were within budget, challenge the contractor if I felt that the required service was not being provided, dealing with complaints making sure correct procedures are followed according to Northern guidelines.
  • Managed a Northern team of Revenue Prevention Officers working towards KPI’s identifying patterns of line of routes where revenue lost.
  • Worked within the team of introducing penalty fares a new way of collecting revenue within the business and persuading members of the team to make the change to follow the new vision into revenue collection.
  • Monthly reporting on sickness, revenue and KPI done in a timely manner to be sent to the Rail Delivery Group.
  • Worked with other Train Operating Companies organising revenue blocks when identifying issues among a line of route or station where both TOCs operate.

Education

GCSEs - Mathematics

Bingley Grammar School
Bingley
06.1999 - 06.1999

GCSEs - English

Bingley Grammar School
Bingley
06.1999 - 06.1999

Skills

  • Strong communicator
  • Excellent interpersonal skills
  • Able to work within a team or alone
  • Enjoy being challenged
  • Able to deal with conflict

Timeline

Slimming World Consultant

Slimming World
10.2018 - Current

Revenue Prevention Delivery Manager

Northern Trains Ltd
02.2001 - 03.2022

GCSEs - Mathematics

Bingley Grammar School
06.1999 - 06.1999

GCSEs - English

Bingley Grammar School
06.1999 - 06.1999
Sarah Jones