Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Sarah-Jane Catherall

Arbroath,Angus

Summary

Dedicated professional with a strong focus on health and wellness, known for a positive attitude and empathetic listening skills. Demonstrates self-motivation and a commitment to understanding client needs, fostering an environment of support and growth. Aspires to leverage these skills in roles that promote well-being and personal development.

Overview

36
36
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Massage therapist

Eden Hair and Beauty
Arbroath, Angus
01.2024 - 02.2025
  • Maintained exceptional client care standards through considerate communication and attention to detail throughout treatments.
  • Developed personalised treatment plans to aid in pain management and stress relief.
  • Included aromatherapy with essential oils to promote wellness and reduce side effects of various ailments.
  • Listened actively to patients to understand pain points and provide appropriate solutions.

Massage therapist

Sattva Wellness
Forfar, Angus
09.2022 - 12.2023
  • Customised massage techniques for each patient's needs and goals.
  • Identified massaged preferences and determined pressure points needed for clients.
  • Managed appointment schedules efficiently whilst ensuring optimal client satisfaction.
  • Advised on post-massage activities such as rest or exercise that would be beneficial.

Veterinary receptionist/Nursing Assistant

Wallace Vets
Arbroath, Angus
03.2007 - 08.2021
  • Welcomed patients with kindness to enhance checking in processes.
  • Set new appointments, rescheduled appointments, and sent reminders, documented patient information, lab results as well as insurance documentation.
  • Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
  • Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
  • Responded calmly and compassionately in emergency situations.
  • Supported nurses during medical procedures, contributing to successful treatment plans.
  • Performed patient assessments, documented vital signs and reported changes to supervisors.
  • Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
  • Cleaned, sterilised and stored clinical equipment appropriately.
  • Prepared treatment rooms prior to use.
  • Administered medication to patients for improved health outcomes.

Veterinary Nursing Assistant

Abbey Vets
Arbroath, Angus
02.2000 - 03.2007
  • Maintained clean and safe environment by following hygiene standards and protocols.
  • Monitored vital signs regularly, ensuring early detection of potential health issues.
  • Assisted with daily activities to enhance quality of life for patients.
  • Developed strong rapport with patients through active listening and empathy, encouraging open communication.
  • Delivered compassionate emotional support to patients during difficult times.

Shop Assistant

R & I Macpherson and Son (Pie Bobs)
Arbroath, Angus
02.1989 - 02.2000
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Operated cash registers with accuracy.
  • Resolved customer complaints calmly and professionally to maintain satisfaction.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Managed stock levels on shop floor for continuous product availability.

Education

VTCT - Beauty Therapy

Dundee and Angus College
Arbroath
08.2022 - 06.2023

ITEC - Complimentary Therapy

Dundee and Angus College
Dundee, Dundee City
08.2021 - 06.2022

Skills

  • Positive attitude
  • Empathetic listening & understanding
  • Health and wellness oriented
  • Self-motivated
  • Hardworking
  • Approachable
  • Comforting presence

Affiliations

  • Walking, Reading, Cooking, Movies and catching up with friends.

Certification

Qualified in Manual Lymphatic Drainage as well as Advanced Deep Tissue Massage.

References

References available upon request.

Timeline

Massage therapist

Eden Hair and Beauty
01.2024 - 02.2025

Massage therapist

Sattva Wellness
09.2022 - 12.2023

VTCT - Beauty Therapy

Dundee and Angus College
08.2022 - 06.2023

ITEC - Complimentary Therapy

Dundee and Angus College
08.2021 - 06.2022

Veterinary receptionist/Nursing Assistant

Wallace Vets
03.2007 - 08.2021

Veterinary Nursing Assistant

Abbey Vets
02.2000 - 03.2007

Shop Assistant

R & I Macpherson and Son (Pie Bobs)
02.1989 - 02.2000

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