Iulian Pruna
London
Summary
Experienced massage therapist with expertise in deep tissue, holistic, acupressure, and sports massage techniques. Demonstrates exceptional customer service and communication skills, ensuring client satisfaction and effective stress relief. Proficient in tissue manipulation and client communication, with a positive attitude towards enhancing overall well-being. Committed to continuous professional development and delivering high-quality therapeutic services.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Aire Ancient Baths London
London
05.2022 - 11.2022
- Delivered high quality therapeutic massages by employing a range of techniques and modalities.
- Alleviated physical discomfort with targeted deep tissue massage techniques.
- Developed personalised treatment plans to aid in pain management and stress relief.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
- Maintained exceptional client care standards through considerate communication and attention to detail throughout treatments.
- Manipulated soft muscles and tissue for relaxation, sports therapy and the relief of conditions.
- Assessed client needs for specific treatments, enhancing overall wellbeing.
Night Receptionist
Astors Belgravia Hotel
Victoria London
01.2019 - 03.2020
- Provided superior customer service by promptly addressing guest inquiries.
- Ensured safe environment with vigilant security monitoring during night shift.
- Dealt efficiently with late-night check-ins for smooth transition into accommodation.
- Managed reservations, ensuring all bookings accurately recorded and confirmed.
- Attended to guest complaints swiftly, resolving issues professionally and amicably.
Night Receptionist
Cromwell International Hotel
09.2015 - 11.2018
- Administrative responsibilities which included dealing with customer support and queries on the phone and email
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Acted as first point of contact for wide range of personnel.
- Assisted with set up of ID card and access permissions following site security practices.
Education
Level 5 Acupressure Massage Therapist -
Lead Academy
Level 3 Diploma in Sports Massage -
Diverse Trainers
Level 5 Deep Tissue Massage Therapist -
Lead Academy
Diploma of Higher Education -
Railway Transport Technology School
Skills
- Deep Tissue Massage
- Holistic Massage
- Acupressure Massage
- Sports Massage
- Customer Service
- Communication Skills
- Positive Attitude
- Tissue manipulation
- Stress relief techniques
- Client communication
- Sports massage techniques
Timeline
Massage Therapist
Aire Ancient Baths London
05.2022 - 11.2022
Night Receptionist
Astors Belgravia Hotel
01.2019 - 03.2020
Night Receptionist
Cromwell International Hotel
09.2015 - 11.2018
Level 5 Acupressure Massage Therapist -
Lead Academy
Level 3 Diploma in Sports Massage -
Diverse Trainers
Level 5 Deep Tissue Massage Therapist -
Lead Academy
Diploma of Higher Education -
Railway Transport Technology School
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