Summary
Overview
Work History
Skills
EDUCATION
AWARDS & RECOGNITION
CURRENT PROJECTS
Timeline
Generic
Sarah Gilchriest

Sarah Gilchriest

Summary

International COO and growth operator with experience scaling founder-led businesses through rapid growth, global expansion and exit. Commercially driven leader specialising in operational scale, talent, culture and helping ambitious businesses build enterprise value.

Overview

15
15
years of professional experience

Work History

Fractional COO, Adviser & NED

Sarah Gilchriest Consultancy Ltd
09.2025 - Current

Helping businesses navigate complex growth challenges, with practical, experience-led guidance and real-world insight.

  • Key Experience
  • Strategic Thinking to Operational Excellence: Translating your CEO’s vision into an actionable plan, and guiding the business through rapid growth by aligning your team and keeping business priorities on track.
  • Functional Expertise: Using my experience of creating and leading high growth organisations to help your business navigate challenges with clarity and confidence.
  • Problem Solving Abilities: Acting as a change agent, by solving complex challenges with creative and resourceful thinking with a fresh perspective that internal teams might lack due to ingrained habits or company politics.
  • Network and Connections: Unlocking new connections that create strategic advantages and accelerate growth
  • Scalability: Experienced commercial resource for businesses that aren’t yet ready to hire a full time executive.
  • Talent Attraction and Retention: Builder of award winning cultures that attract and retain the best global talent

Chief People Officer

QA Workforce Learning
09.2023 - 02.2025

PE-backed corporate training business

Post-acquisition leadership role focused on business integration, people strategy, and commercial re-alignment across newly merged global entities.

Key Achievements

  • Integrated three businesses into a single, unified organisation — aligning leadership, teams, and cultural identity
  • Delivered £6.5m in cost reductions through team restructuring, streamlining, and operational redesign.
  • Supported US market entry building out local capability and cross-regional leadership alignment
  • Rebuilt the company’s EVP and talent proposition re-energising leadership across a post-merger environment.
  • Contributed to GTM strategy repositioning reshaping the go-to-market model to improve commercial focus across the group
  • Supported brand repositioning: Played a key role in the QA brand relaunch, contributing to messaging strategy and internal rollout

Global President & Chief Operating Officer

Circus Street
01.2016 - 09.2023

EdTech Scale-Up | Acquired by QA Ltd, July 2021

Strategic and operational partner to the founders of this fast-growth, digital learning business. Spearheaded international expansion, team scaling, commercial performance, and investor readiness from early stage through to acquisition. Focused on translating high-level vision into practical, cross-functional execution — with deep ownership of growth, people, and operational systems.

Key Achievements

  • Scaled globally. Grew team from 22 to 150+ across the UK, US, Australia, and Singapore
  • Drove commercial growth: Revenue increased from £3.5m to £13.3m; delivered £4.4m EBITDA from a pre-profit base
  • Built enterprise-grade client base: Delivered global learning programmes for Nike, Lego, Coca-Cola, Unilever, P&G, Heineken, Sanofi, and Adidas
  • Led operational transformation: Designed and implemented systems and structures to support international growth and delivery at scale
  • Created award-winning culture: Built a high-performance, people-first culture recognised in national rankings and industry awards
  • Worked closely with the CFO on financial planning: Investment prioritisation and cashflow management within a bootstrapped high-growth environment, balancing rapid scale with operational discipline.
  • Delivered impact at scale: Upskilled 600,000+ learners across 150 countries

Leadership Journey at Circus Street

  • Global President & COO (Nov 2022 – Sept 2023)
  • Global Chief Operating Officer (Apr 2018 – Nov 2022)
  • EMEA Chief Operating Officer (Apr 2016 – Apr 2018)
  • Business Consultant (Jan 2016 – Apr 2016)

Publishing Director & Group Events Director

Centaur Media
04.2011 - 12.2015

Held full P&L and strategic leadership across two major business units: first leading four flagship B2B media brands (Marketing Week, Creative Review, Design Week, New Media Age), then the Legal, Finance, HR, and Marketing events portfolio. Accountable for commercial performance, product development, team leadership, and multi-platform delivery across digital, print, and live experiences.

Further history with Centaur Media (1996–2011):

  • Publisher: Marketing Week (2009–2011)
  • Associate Publisher: MarketingWeek.co.uk (2008–2009)
  • Commercial Director: Finance Week (2006–2008)
  • Associate Publisher: MoneyMarketing.co.uk (2005–2006)
  • Recruitment Manager: Marketing Week (2003–2005)
  • Recruitment Manager: Design Week (2002–2003)
  • Classified Manager: Creative Review (2000–2002)
  • Classified Sales Executive : Creative Review (1996–2000)

Skills

  • Leadership role clarity and prioritisation
  • Commercial strategy and execution discipline
  • Cashflow visibility and investment prioritisation
  • Scaling leadership teams and global talent
  • Creating award winning culture
  • Preparing businesses for PE, investment, or exit

EDUCATION

University of Sunderland 

BA (Hons) Communications 

Luton Sixth Form College 

A Levels: Business, Communication and Theatre Studies

Challney Girls School 

GCSE: 8 Grades A-C

AWARDS & RECOGNITION

CIRCUS STREET

Fast Company

Most Innovative Companies Globally (2022)

Best Companies

Top 150 Mid-Sized UK Employer (2022)

Top 50 London Employer (2022)

Top 25 Education & Training Organisation UK (2022)

Stevie Awards

Gold Award – Best Training Video (2021)

Communicator Awards

Awards of Excellence and Distinction in Corporate Training, Animation and Visual Effects (2016–2021) 

CENTAUR MEDIA

Financial Summits

Mortgage Strategy (2014)

AOP 

Website of the Year, Marketing Week.co.uk (2011)

Chief Executive Award

Marketing Week Brand (2011)

Sales Manager of the Year (2004)

CURRENT PROJECTS

Women’s Health Supplement

Revenue £1m–£5m

Fractional COO supporting founders with growth strategy, operational focus and investment readiness

.

Pharmaceutical Pain Management

Pre-Revenue

Advising CEO & COO on leadership structure, commercial positioning and investor narrative.

Timeline

Fractional COO, Adviser & NED

Sarah Gilchriest Consultancy Ltd
09.2025 - Current

Chief People Officer

QA Workforce Learning
09.2023 - 02.2025

Global President & Chief Operating Officer

Circus Street
01.2016 - 09.2023

Publishing Director & Group Events Director

Centaur Media
04.2011 - 12.2015
Sarah Gilchriest