Sarah Farley

• Provided 1:1 support to care leavers transitioning to independent living
• Coordinated appointments, housing arrangements, and multi-agency meetings
• Supported completion of pathway plans, benefit applications, and key documentation
• Assisted with budgeting, life skills, and maintaining independent living arrangements
• Acted as a key link between care leavers, social workers, and external services
• Maintained accurate case records in line with safeguarding and confidentiality policies
• Signposted to education, employment, health, and community support services
• Promoted independence, resilience, and positive outcomes for young people

Dual registered manager overseeing services for adults with complex needs and behaviours that challenge
Led day-to-day operations across supported living/residential services, ensuring high-quality, person-centred care
Managed and supported staff teams, including supervision, training, rotas, and performance management
Ensured compliance with CQC regulations, safeguarding procedures, and organisational policies
Developed and implemented care plans tailored to complex behavioural and health needs
Managed risk assessments and behaviour support plans to promote safety and independence
Worked collaboratively with families, health professionals, and external agencies
Monitored service quality, conducted audits, and drove continuous improvement
Managed incidents, complaints, and safeguarding concerns in line with regulatory requirements
Supported service users to access community activities and develop life skills

• Completed Care Act 2014 assessments to identify eligible needs and determine appropriate support
• Conducted strengths-based assessments in line with person-centred care principles
• Developed and reviewed care and support plans under the Care Act framework
• Worked collaboratively with individuals, families, and partner agencies to ensure suitable outcomes
• Ensured compliance with statutory duties, eligibility criteria, and safeguarding requirements
• Maintained accurate assessment records and documentation in line with local authority procedures

• Spearheaded initiatives towards achieving company targets, leading to consistent growth year after year.
• Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
• Implemented cost-saving measures which resulted in significant budget savings without compromising service quality or efficiency.
• Delegated tasks effectively to maximise team potential and productivity.

• Provided person-centred support to adults with learning disabilities in daily living activities
• Assisted with personal care, meal preparation, and household tasks
• Supported development of independence skills such as cooking, budgeting, and travel training
• Encouraged social inclusion through community activities and outings
• Monitored and recorded service user progress and wellbeing accurately
• Followed care plans, safeguarding procedures, and health & safety guidelines
• Worked with families and professionals to deliver consistent support