Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
Timeline
AssistantManager
Karen Tebby

Karen Tebby

Llantwit Major

Summary

Motivated professional, ready to build long-term career with growing team. Focused on maintaining accurate, compliant records and controls, responsive to dynamic operating conditions. Detail-oriented and methodical with excellent mathematical skills. Adaptable with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality, with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled with outstanding team leadership abilities to meet targets consistently. Trustworthy with 16+ years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding results. Responsible and passionate about delivering outstanding quality and service. Offering extensive years of experience in industry with history of recognition for performance. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

PA

  • Diary Management
  • Schedule Meetings & Events
  • Monitoring and prioritizing emails and calls for MD
  • Manage 4 administrators and provide support and training
  • Update all records and database input
  • Oversee recruitment and induction training
  • Reception Management
  • First line of Support for Employees and Outside Agencies
  • Drafting Quotations documentation to Clients
  • Health & Safety
  • Drafting Invoicing to Clients
  • Customer Liaison
  • Timesheets Processing
  • Sales
  • Managing Supplier Contracts
  • Procurement of Inventory
  • Co-ordinate with HR and finance team
  • Maintain H & S notices and compliance
  • Liaise with Outside suppliers
  • Mail Handling and distribution

Payroll & Pensions Officer

Trivallis
Pontypridd
02.2018 - Current
  • Processing of Monthly End to End Payrolls & IR35 RTI Reporting FPS & EPS
  • P11D's and P60's Year End Processing
  • Analysing, reviewing and Improving Payroll System for Effectiveness
  • Upgrading the payroll system
  • Implement and Streamline processes
  • System Testing
  • Support Audits - Internal and External Compliance of Payroll & Pension
  • Payroll & Financial Reporting to Management
  • Pension Auto-Enrolment
  • Prepare and Reconcile payroll end of period
  • Process and update all payroll records and processes
  • Administer Attachment/Deduction of Earnings
  • Manual Calculation of Average Holiday Pay
  • Calculation of Annual Pay Awards
  • Expenses & Benefits
  • Office skills in particular Excel skills, V-Lookups, Pivot tables
  • Data Analysis
  • Annual Leave and Absence Management
  • Manage and Maintain the Private Health Care Scheme
  • Prepare Reports for Senior Management
  • On Cost Calculations for Budget Holders
  • Lead on decisions and co-ordinate with HR
  • Liaise with HR to ensure compliance
  • Ensure legal and regulatory compliance
  • Processing employee starters and leaver
  • Extracting information from the payroll system and generating reports for various departments
  • Maintain and update payroll records for all employees
  • Collaborate with Line Managers to resolve discrepancies
  • Work Closely with HR to safeguard confidential employee data inline with GDPR practices
  • Demonstrated outstanding IT skills, proficient in payroll systems to handle high-volume payroll function.
  • Calculated statutory payments and deductions with meticulous precision, minimising discrepancies and errors.
  • Used exceptional planning and organisation skills to manage high-volume staff and contractor payments within set deadlines.
  • Quickly resolved payroll discrepancies and overpayments, maintaining balanced payroll accounts.
  • Collaborated effectively with auditors, providing accurate, reliable payroll records and documentation.
  • Assessed accuracy of expense claims, verifying receipts and processing within specified payment timeframes.
  • Executed employee contract adjustments to reflect promotions or wage increases.
  • Processed sick leave, maternity leave and bereavement forms and maintained related files.
  • Checked payslips and reports to support payroll validation and reconciliation processes.
  • Managed payroll inboxes, providing timely responses to queries and escalating issues to HR as required.
  • Served as main point-of-contact for employee payroll and benefits enquiries, clarifying enrolment periods and wage discrepancies.
  • Reconciled monthly payroll, working closely with director on net pay, advances and pensions.

Payroll Clerk

Zimmer Biomet
Bridgend
12.2016 - 02.2018
  • Monthly End to End Payrolls
  • Administering Pension Schemes, Processing
  • Payment and reconciling DC Schemes
  • Kronos Time and Attendance Management
  • Annual Leave and Absence Management
  • Training Managers to use Kronos Time & Attendance Management
  • Regularly updated payroll information with staff absences, sickness, deductions and overtime.
  • Updated and maintained SAP company payroll records.
  • Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
  • Processed sick leave, maternity leave and bereavement forms and maintained related files.
  • Managed payroll inboxes, providing timely responses to queries and escalating issues to HR as required.
  • Assisted with adjustments to payroll deductions and employee tax information.
  • Collaborated with HR to effectively manage absence reporting, updating staff payments accordingly.
  • Oversaw administration Kronos time and attendance systems, monitoring for accuracy and time-theft.
  • Served as main point-of-contact for employee payroll and benefits enquiries, clarifying enrollment periods and wage discrepancies.
  • Supported HR with new hire functions, adding employee information to company databases,

HR & Payroll Administrator

Invacare
Bridgend
08.2007 - 10.2014
  • Maintain HR Records
  • System administration
  • Starters & Leavers Disciplinary Meetings
  • Conflict resolution
  • Prepare Offer letters, contracts and change of terms letters
  • Arrange Occupational Health appointments
  • Disciplinary meetings
  • Sickness Reviews
  • Review & Update processes & Procedures
  • Pay Award Discussions
  • Employee Benefits
  • Arranging recruitment
  • Health & Safety
  • End to End Weekly & Monthly Payroll
  • System Maintenance & Upgrades
  • Pension Administration - DC
  • EOY Processing
  • Time & Attendance Benefits
  • Employee Queries Calculation of Time sheets
  • Internal & External Audits
  • Organise Events
  • Diary Management
  • Reception Management
  • Manage and co-ordinate with Agency outsourced payroll
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
  • Created reports regarding employee pay, providing information such as holiday and sick pay.
  • Corresponded with employees to keep up to date on personal details, financial records and sensitive information.
  • Prepared HR documents when requested, completing in a timely and efficient fashion.
  • Maintained excellent employee relationships by going the extra mile to answer questions regarding company matters.
  • Attended meetings with teams to discuss and review company policies, guidelines and regulations.
  • Managed onboarding processes by organising paperwork, gathering training manuals and generating contracts.
  • Created and prepared documents such as contracts, new hire guides and company manuals.
  • Updated employee databases when requested, updating items such as sick pay, maternity and holiday.
  • Compiled and updated employee files in electronic and paper formats to maintain accurate records.
  • Organised employee appraisal reviews to discuss performance with managers and assess compensation.
  • Screened, interviewed and hired candidates to facilitate smooth recruitment procedures.
  • Built relationships with external recruitment agencies to source short- and long-term staff for roles across organisation.
  • Communicated with vendors and administrators to address queries and concerns and support internal and external requests.
  • Coordinated with department managers to identify and facilitate workforce needs.
  • Kept working HR systems in compliance with current employment laws and made proactive changes to keep pace with industry trends.
  • Administered comprehensive and equitable compensation and benefit plans for staff to optimise onboarding process.
  • Managed conflict resolutions to help teams foster relationships and improve teamworking capabilities.
  • Drafted termination paperwork and exit interviews to comply with release procedures.

Office Manager

Window & Door Service Ltd
Llandow
01.1990 - 03.1996
  • Allocated resources, calendars and schedules effectively.
  • Collaborated closely with other managers to smooth and improve office operations.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff travelling domestically and internationally.
  • Communicated with clients to resolve enquiries, schedule appointments and address billing questions.
  • Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
  • Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
  • Scheduled and planned meetings and conferences to streamline business operations.
  • Served as executive assistant to Managing Director.
  • Supervised executive calendars while supporting administrative team to facilitate smooth operational flow.
  • Distributed incoming mail to correct staff members only to preserve privacy of confidential information.
  • Followed up on invitations from partners and arranged for representation in consultation with senior executives.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Oversaw maintenance of hardcopy and electronic records to preserve institutional information of historical, fiscal and legal value.
  • Used own initiative to delegate matters requiring immediate attention to other staff in absence of CEO.
  • Acted as primary point of administrative contact and liaison with other offices, individuals and external organisations to streamline communications.
  • Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff.
  • Managed information flow between senior executives and other members of staff, passing on information about policies, procedures and directives.

Education

Level 3 Payroll Systems Diploma -

Online Distance Learning
2018

Level 4 Payroll Systems Management Diploma -

Online Distance learning
2018

Level 3 Criminal Psychology Diploma -

Online Distance Learning
2018

Level 3 Employment Law Diploma -

Online Distance Learning
2017

Level 3 Criminology Diploma -

Online Distance Learning
2017

Level 4 Advanced Hotel Management Diploma -

Online Distance Learning
2017

Level 3 Personal Assistant Diploma -

Online Distance Learning
2017

Level 4 Medical Secretary Diploma -

Online Distance Learning
2017

Level 4 Advanced Office Management Diploma -

Online Distance Learning
2017

Level 3 Legal Secretary Diploma -

Online Distance
2017

Level 4 Medical Secretary Diploma -

Online Distance Learning
2017

Level 4 Advanced Executive Office Diploma -

Online Distance Learning
2017

Btec National in Business -

Barry College
1986

RSA III -

Barry College
1986

RSA II -

Llantwit Major Comp
1985

English Language -

LLantwit major Comp
1985

German -

Llantwit Major Comp
1985

Mathematics -

Llantwit Major Comp
1985

British Constitution -

Llantwit Major Comp
1985

Skills

  • Payroll Management
  • Data analysis
  • Meticulous Organisation Skills
  • Problem-solving
  • Attention to Detail
  • Excellent Communicator
  • Excellent telephone manner
  • Pension submissions
  • Compliance management
  • Report generation
  • Compliance testing knowledge
  • Organisational strengths
  • Regulatory compliance
  • Payroll processing
  • Analytical researching
  • Payment processing
  • Analytical reasoning
  • Complex problem solving
  • Effective time management
  • Advanced computer proficiency
  • Customer relations
  • Analytical problem-solving
  • Payroll budget management
  • Payroll calculation
  • Deduction calculations
  • Overtime calculations
  • Employee data auditing
  • Team Meetings
  • Client Correspondence
  • Operational Improvements
  • Executive Calendars
  • Online Systems
  • Site Visits
  • Website Navigation
  • Team Management Understanding
  • Strategic Business Initiatives
  • Billing and Payment Processing
  • Political Knowledge
  • Customer Experience Management
  • Meeting KPIs
  • Client Meetings
  • Customer Needs Assessment
  • Building Customized Solutions

Affiliations

  • Member, The Chartered Institute of Payroll Professionals

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Investigated, identified and reconciled account discrepancies totaling $Amount in company savings.
  • Oversaw program to reduce paper waste, resulting in $number savings per year.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Focus or report.

Timeline

Payroll & Pensions Officer

Trivallis
02.2018 - Current

Payroll Clerk

Zimmer Biomet
12.2016 - 02.2018

HR & Payroll Administrator

Invacare
08.2007 - 10.2014

Office Manager

Window & Door Service Ltd
01.1990 - 03.1996

PA

Level 3 Payroll Systems Diploma -

Online Distance Learning

Level 4 Payroll Systems Management Diploma -

Online Distance learning

Level 3 Criminal Psychology Diploma -

Online Distance Learning

Level 3 Employment Law Diploma -

Online Distance Learning

Level 3 Criminology Diploma -

Online Distance Learning

Level 4 Advanced Hotel Management Diploma -

Online Distance Learning

Level 3 Personal Assistant Diploma -

Online Distance Learning

Level 4 Medical Secretary Diploma -

Online Distance Learning

Level 4 Advanced Office Management Diploma -

Online Distance Learning

Level 3 Legal Secretary Diploma -

Online Distance

Level 4 Medical Secretary Diploma -

Online Distance Learning

Level 4 Advanced Executive Office Diploma -

Online Distance Learning

Btec National in Business -

Barry College

RSA III -

Barry College

RSA II -

Llantwit Major Comp

English Language -

LLantwit major Comp

German -

Llantwit Major Comp

Mathematics -

Llantwit Major Comp

British Constitution -

Llantwit Major Comp
Karen Tebby