Sarah English
Truro,Cornwall
Summary
A highly organised and motivated professional with a background in administration, now seeking to transition into the hospitality industry. Bringing strong customer service skills and a genuine passion for creating positive guest experiences, am quick to learn and eager to develop new skills in a fast-paced environment. Experienced in task prioritisation, maintaining efficient day-to-day operations, and delivering a high standard of accuracy and attention to detail. Known for clear communication, a positive and proactive attitude, and the ability to work both independently and as part of a team.
Overview
5
5
years of professional experience
Work history
Home Administrator (Marjorie House)
Care South
2024.08 - 2025.12
- Oversee the daily operations of a luxury care home, ensuring the smooth delivery of all administrative processes.
- Manage resident admissions and discharges, payroll, invoicing, and accurate record-keeping.
- Build trusted relationships with residents and their families, and liaise effectively with healthcare professionals & internal teams.
- Support recruitment, onboarding of new staff, and internal communications across departments.
- Assist in the planning and coordination of home events and community activities.
- Assisted setting up systems during the business opening, helping to establish the foundation of its administration function.
Fixed Asset Assistant
Aster
2022.09 - 2024.08
- Managed and maintained accurate records of company assets, primarily property portfolios.
- Carried out depreciation calculations, monthly reconciliations, asset disposals, and supported asset acquisitions.
- Collaborated with multiple departments to ensure consistency and accuracy across reporting, while also managing independent tasks and deadlines.
- Developed strong attention to detail and organisation through monthly reporting cycles and year-end audits.
- Gained proficiency in asset management software, Microsoft Excel, and other administrative systems.
Receptionist & Legal Assistant
Kings Solicitors
2021.12 - 2022.09
- Acted as the first point of contact for clients, managing incoming calls, booking appointments, and handling enquiries with professionalism and discretion.
- Provided administrative support to solicitors, including dictation, document preparation, and file management.
- Responsible for drafting and sending client care letters, setting up new files, and assisting with archiving & closure procedures.
- Witnessed legal document signings, including wills and powers of attorney, and handled certified copies.
- Managed office supplies, monitored stock levels, and liaised with suppliers to maintain efficient day-to-day operations.
Caregiver
Home Instead
2021.04 - 2021.11
- Provided compassionate, independent in-home care tailored to individual needs, including personal care, medication support, and companionship, while maintaining clear communication with clients, families, and staff; completed specialist training in PEG feeding, stoma care, patient transfers, and received a comprehensive Care Certificate.
Education
GCSE's - A-C - including Maths, English & Science
Ivybridge Community College
A levels - Criminology, Business, Philosophy & Ethics
Ivybridge Community College
Skills
- Eager and quick to learn
- Positive and friendly customer service
- Accurate, high attention to detail
- Teamwork & independent working
- Proficiency with Microsoft Office and other administrative systems
- Reliability, confidentiality & discretion
Timeline
Home Administrator (Marjorie House)
Care South
2024.08 - 2025.12
Fixed Asset Assistant
Aster
2022.09 - 2024.08
Receptionist & Legal Assistant
Kings Solicitors
2021.12 - 2022.09
Caregiver
Home Instead
2021.04 - 2021.11
GCSE's - A-C - including Maths, English & Science
Ivybridge Community College
A levels - Criminology, Business, Philosophy & Ethics
Ivybridge Community College