Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iryna Melnichenko

Cheltenham

Summary

I have significant experience in the hospitality industry, particularly in roles where delivering exceptional service and maintaining high standards of cleanliness are key. I am always eager to learn and expand my knowledge to further enhance my performance. I have a good understanding of the preferences and expectations essential for success in this field, and I am well-versed in the necessary standards and skills for a supervisory role. I believe my proactive approach, strong attention to detail, and ability to work efficiently in fast-paced environments make me well-suited for this position

Overview

13
13
years of professional experience

Work History

Front of House /breakfast Team Members

The George Hotel
01.2024 - Current

Ensuring the breakfast area is fully set up and ready for service.

• Preparing tables, maintaining cleanliness, and ensuring a welcoming atmosphere.

• Monitoring stock levels and ensuring all food and beverages are replenished.

• Checking the quality and freshness of food products before service.

• Overseeing the smooth flow of breakfast service, assisting guests, and addressing any special requests.

• Clearing and resetting tables efficiently, maintaining a tidy and organised workspace.

• Preparing the dining area for the next day’s service, including deep cleaning and stock checks.

• Supporting the front-of-house team in delivering excellent customer service and ensuring seamless coordination between kitchen and dining staff.

Barista /waitress

Huffkins Bakery & Tea Room
10.2019 - 03.2023

Preparing and serving high-quality coffee and beverages.

• Delivering excellent customer service in a fast-paced environment.

• Maintaining a clean and organised workspace.

Breakfast Supervisor/Waitress

Cotswold Grange Hotel
01.2018 - 06.2019

Managing breakfast service operations, ensuring efficiency and high standards.

• Supervising staff and delegating tasks to maintain a seamless dining experience.

• Ensuring food safety, cleanliness, and exceptional customer satisfaction.

Privet Yacht Stewardess

Olmida Yacht
01.2012 - 02.2015

• Overseeing the overall cleanliness and order of the yacht, ensuring all areas met the highest standards.

• Providing a personalised and discreet service tailored to each guest’s preferences.

• Preparing and serving high-quality breakfasts, catering to dietary requirements and special requests.

• Managing and organising guests’ personal belongings with utmost care and confidentiality.

• Maintaining and replenishing cabin amenities, ensuring a five-star experience.

• Assisting with table settings, dining service, and creating a refined onboard atmosphere.

• Coordinating with the crew to ensure smooth operations and seamless guest experiences.

My ability to work with multitask efficiently, and provide an exceptional level of hospitality made me a valuable asset to the team.

Education

ESOL

Gloucestershire College
Cheltenham

Skills

    Willing and eager to learn new skills and processes to further enhance my performance

    Quick to adapt and learn, with a strong desire to expand my knowledge in a supervisory role

    Strong attention to detail and commitment to maintaining high cleanliness and organisation standards

    Ability to manage all aspects of operations with a delicate, proactive approach

    Excellent communication skills, enabling effective coordination with team members

    Proficient in delivering exceptional service to guests and ensuring their satisfaction

    Dedicated to creating a positive and well-organised work environment

    Capable of maintaining smooth operations and fostering a collaborative atmosphere

Timeline

Front of House /breakfast Team Members

The George Hotel
01.2024 - Current

Barista /waitress

Huffkins Bakery & Tea Room
10.2019 - 03.2023

Breakfast Supervisor/Waitress

Cotswold Grange Hotel
01.2018 - 06.2019

Privet Yacht Stewardess

Olmida Yacht
01.2012 - 02.2015

ESOL

Gloucestershire College
Iryna Melnichenko