Sarah Dunkley
Wellingborough,Northamptonshire
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Barista
Costa coffee
Wellingborough, Northamptonshire
2013.05 - 2017.02
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
Sales advisor
Dorothy Perkins
Wellingborough, Northamptonshire
1998.09 - 2003.02
- Prepared orders for customers with wrapped, bagged and boxed items.
- Tagged products quickly and accurately with price tags and stickers.
- Helped customers obtain specialised help for refunds and exchanges.
- Boosted product sales by offering selection guidance to customers.
- Organised displays to promote inventory and encourage customer purchases.
- Accepted card, cash and cheque payments in POS register system.
- Carried out active selling from initial customer greeting.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Education
GCSEs -
Wrenn School
Wellingborough 1992.09 - 1998.07
Skills
- Customer Service
- Team player
- Quick learner
- Warm personality
Affiliations
- Jewellery making
- Reading
- Gym
- Gardening
References
References available upon request.
Timeline
Barista
Costa coffee
2013.05 - 2017.02
Sales advisor
Dorothy Perkins
1998.09 - 2003.02
GCSEs -
Wrenn School
1992.09 - 1998.07