Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Sarah Dunkley

Wellingborough,Northamptonshire

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work history

Barista

Costa coffee
Wellingborough, Northamptonshire
05.2013 - 02.2017
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.

Sales advisor

Dorothy Perkins
Wellingborough, Northamptonshire
09.1998 - 02.2003
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Tagged products quickly and accurately with price tags and stickers.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Boosted product sales by offering selection guidance to customers.
  • Organised displays to promote inventory and encourage customer purchases.
  • Accepted card, cash and cheque payments in POS register system.
  • Carried out active selling from initial customer greeting.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.

Education

GCSEs -

Wrenn School
Wellingborough
09.1992 - 07.1998

Skills

  • Customer Service
  • Team player
  • Quick learner
  • Warm personality

Affiliations

  • Jewellery making
  • Reading
  • Gym
  • Gardening

References

References available upon request.

Timeline

Barista

Costa coffee
05.2013 - 02.2017

Sales advisor

Dorothy Perkins
09.1998 - 02.2003

GCSEs -

Wrenn School
09.1992 - 07.1998

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Sarah Dunkley