Hi, I’m
Sarah Downard
Ryde,Hampshire
The supernatural is the natural not yet explained.
Elbert Hubbard
Summary
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
14
years of professional experience
6
years of post-secondary education
Work history
The mooringsCowes, Hampshire
Senior Support Assistant
07.2018 - 12.2021
Job overview
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
Choice Care GroupWinchester, Hampshire
support worker
12.2012 - 05.2017
Job overview
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Led group activity programmes to support independence and encourage community inclusion.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Administered medication with rigorous planning and recordkeeping.
- Improved health outcomes by delivering consistent care in collaboration with nursing team.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
McDonald'sNewport, Isle of Wight
Front of House Team Member
03.2008 - 11.2012
Job overview
- Displayed and restocked merchandise by following brand guidelines.
- Educated customers on promotions, offers and special events to enhance product sales.
- Completed opening and closing procedures each day.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Resolved customer complaints and answered queries about store products.
Education
Matamata collegeNew zealand
nzqa from english, math, science,hospitality and tourisum
01.2000 - 12.2005
Skills
- Payroll control
- Staff development
- Recruitment
- Grievance management
- Meeting planning
- punctual
- Team building
- Leadership
- Communication skills
- Customer-focused
- Social media marketing
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Senior Support Assistant
The moorings
07.2018 - 12.2021
support worker
Choice Care Group
12.2012 - 05.2017
Front of House Team Member
McDonald's
03.2008 - 11.2012
Matamata college
nzqa from english, math, science,hospitality and tourisum
01.2000 - 12.2005
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