Sarah Dow

Compassionate Bereavement Counsellor helping clients navigate loss with empathy and understanding. Excel in creating safe spaces for emotional expression, leading to meaningful breakthroughs in grief recovery.

Dedicated professional with extensive expertise in customer service excellence, effective communication, and conflict resolution. Demonstrates proficiency in cash handling, data entry accuracy, and record keeping efficiency. Skilled in staff training and motivation, with a strong commitment to professional development. Experienced in online counselling, bereavement counselling certification, and child and adolescent counselling. Adept at active listening, client needs assessment, and safeguarding training. Known for reliability, patience, perseverance, and a non-judgmental approach.

I have completed the Counselling Tutor online and telephone counselling certificate.

I am currently doing the foundation family therapy training through my work with CRUSE and their partnership with Lewis Leap.

CRUSE bereavement Scotland, Counsellor, For the past four years I have been volunteering at CRUSE bereavement Scotland as a counsellor working with adults. In the past two years I have completed the CRUSE children and young people support training and have also been supporting children going through bereavement. Although, most of the work has been bereavement, some of my clients have been dealing with other issues such as anxiety, trauma and depression which I have also helped them with. I have also helped some clients with sign posting them to help with accommodation, getting help regarding medical advice.

• I have over 20 years of customer service experience. I have worked in several fast-paced environments including receptions, pharmacy, and other retail positions. As a counsellor I am used to putting people at ease and I am a good listener.
• I am currently a mentor for a Fourth-year pupil at the Inverness high school.