Lisa Walpole
Norwich,NORWICH
Summary
Dedicated and compassionate person-centred counsellor with over 20 years experience in psychological education and emotional support.
Specialisms in supporting women, youth and young adults. Offers short and long term counselling, face to face, online, telephone and walk and talk counselling.
Valued staff member bringing openness and warmth to the team with a deep sensitivity and awareness to client work. Committed to life long learning and CPD.
Overview
1
1
Certification
6
6
years of post-secondary education
20
20
years of professional experience
Work history
Person-Centred Counsellor
Papilio Counselling
Norwich
2024.01 - Current
- Private counselling practice specialising in supporting women in Life, Love and Loss.
- Current case load includes working with women experiencing bereavement and chronic health conditions.
- Member of BACP with private insurance cover
- Short and long term counselling support to individuals 15 years and over.
- Completed case notes, demonstration of ethical conduct and adherence to confidentiality guidelines and professional boundaries.
- Regular training and supervision workshops attended for improved and up to date client support
Owner and manager
Holiday Lettings Business
2012.01 - 2026.07
- Owner and manager of two holiday home businesses for 13 years
- First point of contact for all enquiries and reservations managing bookings, payments and customer care, controlling budget and finances and ensure regular property maintenance and health and safety.
- Provided exceptional customer service, resulting in repeat business.
- Managed daily operations, ensuring smooth running of business.
Youth counsellor
Mancroft Advice Project (MAP)
Norwich, Norfolk
2022.09 - 2025.12
- Delivered one to one person-centred counselling sessions to diverse range of young people seeking mental health support.
- Encouraged diversity and equality amongst young individuals and responded creatively to differing individual needs
- Liaised with Parents, CAMHS, schools and social workers to provide comprehensive care for young people
- Safeguarded young people from self-harm and suicidal ideation.
- Created safe space during counselling hours, ensuring confidentiality of all discussions.
Rehabilitation Assistant
NHS – Homerton Hospital
2010.01 - 2012.01
- Assisting physiotherapists and occupational therapists in rehabilitation of patients in post-operative orthopaedic hip and knee surgery.
- Facilitated group therapy sessions, fostering a sense of community amongst patients.
- Coordinated with multidisciplinary teams to provide comprehensive care to patients.
- Offered emotional support to patients and families, easing their anxiety during treatment periods.
- Supported patients to regain independence through daily life skills training.
Deputy Housing Manager, Senior Support Worker
Centrepoint Youth Homeless Charity
2007.01 - 2009.01
- Managing a team to deliver housing support to homeless young people.
- Improved tenant satisfaction by promptly addressing and resolving issues.
- Coordinated with contractors, achieved timely completion of repairs.
- Promptly addressed unacceptable tenant behaviour to ensure safety of all tenants
- Processed new tenancy applications quickly to minimise payment disruptions between lettings.
- Maintained safe, secure environments for young people, providing protection from possible harm or risk.
Education
Post Graduate Diploma - Person Centred Counselling
The Norwich Centre
Norwich 2020.09 - 2022.07
Certificate - Person Centred Counselling
The Norwich Centre
Norwich 2018.09 - 2019.07
Certificate - Humanistic Counselling
CPPD
London 2007.09 - 2008.07
BSc - Psychology and Sociology
Leeds Metropolitan University
Leeds 2000.09 - 2003.07
Certificate of Higher Education - Spiritual Accompaniment
The Norwich Centre
Norwich 2026.01 -
Skills
- Person-centred approach
- 1-to-1 counselling
- Grief-counselling
- Ambiguous loss awareness
- spiritual accompaniment
- NHS familiarity
- Self-Harm prevention techniques
- Ethical understanding
- Therapeutic communication
- Non-Judgemental attitude
- Suicide risk assessment
- Self-awareness
- Empathetic
Affiliations
- BACP
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Certification
MBACP Member 395946
Timeline
Certificate of Higher Education - Spiritual Accompaniment
The Norwich Centre
2026.01 -
Person-Centred Counsellor
Papilio Counselling
2024.01 - Current
Youth counsellor
Mancroft Advice Project (MAP)
2022.09 - 2025.12
Post Graduate Diploma - Person Centred Counselling
The Norwich Centre
2020.09 - 2022.07
Certificate - Person Centred Counselling
The Norwich Centre
2018.09 - 2019.07
Owner and manager
Holiday Lettings Business
2012.01 - 2026.07
Rehabilitation Assistant
NHS – Homerton Hospital
2010.01 - 2012.01
Certificate - Humanistic Counselling
CPPD
2007.09 - 2008.07
Deputy Housing Manager, Senior Support Worker
Centrepoint Youth Homeless Charity
2007.01 - 2009.01
BSc - Psychology and Sociology
Leeds Metropolitan University
2000.09 - 2003.07