Sarah Dolan
Newton Abbot,Devon
Summary
I am a confident, hard working and self motivated individual who is used to customer service roles and can communicate and liaise with people both within and without all levels of an organisation.
I have a friendly and approachable manner and possess excellent communication skills, which i believe makes me a real team player.
I have also had the opportunity to perform a number of different roles throughout the course of my employment history. The variety of these roles has allowed me to accumulate a wide range of transferable skills and competencies which have in turn, proved invaluable to my personal and professional development.
Overview
30
30
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Chef de partie
Finlake Holiday Park
Chudleigh, Devon
10.2021 - Current
- Maintaining strict adherence to food hygiene and safety standards
- Lead, manage and work effectively in a fast paced kitchen environment
- Maintained stock control without compromising on food quality or taste.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Collaborated with other chefs for special events and banquets.
- Followed recipe specifications strictly to produce high volume of food orders.
- Handled special customer requests to meet dietary needs and mitigate allergen risks.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
Receptionist
The Andrew Hill Salon
Newton Abbot, Devon
03.2020 - 10.2021
- Meeting and greeting all clients visiting the salon
- Answering telephone calls in a timely fashion, taking clear and detailed bookings
- Managing and updating clients records
- Ensured accurate cash handling and reconciliation and the end of each shift
- Salon duties as and when required
Owner and Operator of Catering business
Just for the Halibut
Newton Abbot, Devon
07.2011 - 02.2014
- Managed daily operations, ensuring smooth running of the business.
- Maintained a high level of customer service and satisfaction
- Managing employees.
- Stock control
- Accounting
Cabin Crew Rosterer
Flybe Ltd
Exeter, Devon
03.2009 - 07.2011
- Initial cabin crew roster production
- Liaising with crew with regards to their requested days off and holidays
- Monitoring and recording of cabin crew sickness
- Planning crew recurrence training
Flybe Crew Hotel and Transport Supervisor
Flybe Ltd
Exeter, Devon
02.2007 - 03.2009
- The organisation and co-ordination of Flybe crew hotel and transport
- Maintaining a high level of communication and rapport with suppliers
- Amalgamating transport requirements to control costs and to maximise efficiencies
- Maintaining accurate records of all transport for accounting purposes
- The management of departmental employees
Flybe Cabin Services Administrator
Flybe Ltd
Exeter, Devon
04.1998 - 02.2007
- The organisation and co ordination of cabin crew training and recruitment
- Arranging venues, flights, accommodation and transportation for all operational crew
Flybe Marketing Assistant
Flybe Ltd
Exeter, Devon
07.1996 - 04.1998
- The processing of cabin crew flight reports
- The organisation of onboard market research.
- The production of daily and weekly figures
Cabin crew member
Britannia Airways
London, West Sussex
06.1995 - 07.1996
- Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Coordinated effectively with ground staff during boarding and deboarding processes ensuring minimal delays.
- Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
- The promotion and selling of duty free goods
Education
GCSEs -
Coombeshead College
Newton Abbot, Devon 09.1984 - 06.1990
Skills
Level 2 Food Hygiene and Safety
Basic IT skills word, excel and outlook
Affiliations
- I enjoy going to the gym, walking my dogs, and spending time with my family
Certification
I hold a Full clean driving licence
Timeline
Chef de partie
Finlake Holiday Park
10.2021 - Current
Receptionist
The Andrew Hill Salon
03.2020 - 10.2021
Owner and Operator of Catering business
Just for the Halibut
07.2011 - 02.2014
Cabin Crew Rosterer
Flybe Ltd
03.2009 - 07.2011
Flybe Crew Hotel and Transport Supervisor
Flybe Ltd
02.2007 - 03.2009
Flybe Cabin Services Administrator
Flybe Ltd
04.1998 - 02.2007
Flybe Marketing Assistant
Flybe Ltd
07.1996 - 04.1998
Cabin crew member
Britannia Airways
06.1995 - 07.1996
GCSEs -
Coombeshead College
09.1984 - 06.1990
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