Sarah Collins
Cheltenham,Gloucestershire
Summary
Detail-oriented professional with expertise in GDPR compliance and confidentiality maintenance. Skilled in delivering exceptional customer service through effective communication and diplomacy. Experienced in data inputting, Microsoft Office applications, and records management, ensuring confidentiality and accuracy in all interactions.
Overview
5
5
years of post-secondary education
36
36
years of professional experience
Work history
Facilities officer
National Star
Cheltenham, Gloucestershire
01.2020 - Current
- Monitored compliance across all organisation's sites to ensure regulatory standards were met
- Oversee Permits to Work procedure and Health & Safety induction for contractors
- Coordinated with suppliers and contractors to address reactive call outs, minimising downtime
- Scheduled planned maintenance and communicated arrangements to relevant parties.
- Make contact with and book in suppliers to attend sites to meet compliance and planned preventative maintenance timescales
- Record certificates and reports in an accurate and timely manner
- Facilitated communication with suppliers and contractors to ensure adherence to safeguarding procedures and verify DBS certification.
- Communicate with suppliers/contractors to provide quotations for works and service contracts
Administrative assistant
Go Vehicle Services
Cheltenham, Gloucestershire
06.2018 - 12.2019
- Point of contact for SEN drivers and passenger assistants
- Liaised with Shire Hall regarding SEN passenger requirements and logistics
- Updated staff compliance records regularly to meet organisational standards
- Coordinated vehicle MOTs and safety inspections to ensure compliance and safety
- Entered data into Excel spreadsheets to maintain accurate records
Payroll clerk
Sainsbury's
Cheltenham, Gloucestershire
10.1990 - 06.2018
- Ensured accuracy in payroll processing by adhering to company procedures and guidelines, resulting in timely payments.
- Oversaw payroll processing for over 300 employees, ensuring timely and accurate payments.
- Managed leave entitlements and sick pay calculations accurately to prevent any potential disputes.
- Documented employee attendance, leave and overtime and updated database.
- Gathered and assessed employee timesheets, ensuring accurate reporting of hours worked. and managed electronic timekeeping systems.
- Promptly resolved payroll discrepancies, minimising disruptions for employees.
- Resolved payroll discrepancies swiftly, maintaining a high level of staff morale.
- Handled confidential employee information, maintaining privacy and trust.
- Administered confidential payroll records, meticulously maintaining data integrity.
- Maintained complete and accurate employee records, ensuring compliance with regulatory standards.
- Liaised with HR department regularly to update employee records accurately.
- Maintained open communication lines with employees regarding their salaries, fostering trust between management and staff.
- Dealt with employee queries regarding pay, contributing to a positive work environment.
- Responded to enquiries and provided information regarding payroll related matters.
- Protected employee data and minimised organisational liability by following correct information security standards.
- Handled challenging situations with sensitivity and understanding.
Education
Charlton Kings Secondary Modern
Cheltenham, Gloucestershire 09.1981 - 07.1986
Skills
- Health and safety compliance
- GDPR compliance
- Data protection
- Data management
- Records management
- Microsoft Office proficiency
- Supplier communication
- Customer Service
- Communication proficiency
- Patience and tact
- Confidentiality practices
Timeline
Facilities officer
National Star
01.2020 - Current
Administrative assistant
Go Vehicle Services
06.2018 - 12.2019
Payroll clerk
Sainsbury's
10.1990 - 06.2018
Charlton Kings Secondary Modern
09.1981 - 07.1986