Sarah Ball
Bristol,South Gloucestershire
Summary
I am a dedicated professional with strong communication skills and extensive knowledge of child development and safeguarding. I am patient, empathetic , and have the ability to remain calm in stressful situations which I have been able to demonstrate many times in my past jobs. I moved from Northern Ireland to Bath around 3 years ago and now live in Warmley Bristol. I have always been described as chatty, approachable and friendly and from a young age I have always enjoyed helping people and that has evolved into my love and passion for working with children.
I am now at the point in my career that I would love a challenge and have space and support to grow and discover my full potential.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Nursery Practitioner
Snapdragons
Bath, Bath and North East Somerset
2024.07 - Current
- Assessed individual learning needs, tailoring teaching methods to enhance engagement, whilst also including songs and rhymes to boost speech with toddlers.
- Cultivated trusting relationships with children, parents, and staff for effective communication.
- Maintained clean, safe play environments through regular disinfection of toys and surfaces.
- Oversaw nappy changes and feeding while keeping accurate log sheets.
- Established reliable routines to reduce children's stress and anxiety.
- Monitored the children’s progress and submitted comprehensive reports to parents detailing their development.
Hotel Housekeeper
The Gainsborough
Bath, Bath and North East Somerset
2024.02 - 2024.06
- Ensured adherence to Health and Safety guidelines during cleaning processes,.
- Catered to guests' requests, ensuring a personalised experience.
- Managed waste disposal efficiently, promoting an eco-friendly image of the hotel.
- Upheld hotel reputation by providing excellent laundry and ironing services.
- Contributed to smooth daily operations by timely reporting any maintenance issues noticed during cleaning tasks.
- Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Prioritised tasks to consistently meet room readiness upon guest check-in.
Nightclub worker
Revolution Bars
Bath, Bath and North East Somerset
2023.11 - 2024.05
- I deescalated tense situations promptly and calmly, ensuring guest safety and my own at all times.
- Assisted guests with inquiries or concerns swiftly, enhancing their overall experience.
- Handled cash transactions accurately for quick and efficient service.
- Monitored crowd behaviour vigilantly to prevent any potential disturbances or harm to guests.
- Worked efficiently under pressure during peak hours without compromising quality of service.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Customer sales assistant
Next
Londonderry, Northern Ireland
2020.05 - 2022.07
- I executed visual merchandising displays to increase product appeal whilst also maintained shop floor cleanliness for an inviting shopping environment.
- Ensured compliance with health and safety regulations within the retail environment.
- Oriented new staff members, fostering a supportive team atmosphere and helping with any queries.
- Enhanced customer engagement by offering product knowledge and advice whilst assisting customers to make informed purchasing decisions.
- Processed transactions, ensuring accuracy at all times.
- Prioritised tasks effectively in fast-paced retail settings whilst balancing multiple responsibilities simultaneously without compromising on quality of service provided.
- Built rapport with new and existing customers to boost client retention and when needed resolved queries swiftly, contributing to positive customer experience.
Education
GCSEs - Maths,English, Religious studies, Hospitality, Spanish, French, Physics, Chemistry, Biology
Foyle College
Londonderry, Northern Ireland 09/2019 - 07/2021
A-Levels - Spanish, Health and social care and religious studies
Foyle College
Londonderry, Northern Ireland 09/2021 - 05/2023
NVQ Level 4 - BA (Hons) Early Childhood Education and Care
Norland College
Bath, Bath and North East Somerset 09/2023 - 06/2024
Skills
- Strong Communication
- Knowledge of child development and safeguarding
- Patience
- Ability to remain calm and understanding in stressful situations with children or adults
- Empathetic
- Adaptability
- Good at working under pressure and collaborating with others
- Excellent problem solving skills and ability to address challenges effectively and making sound decisions
- Attentive and Proactive
- Ability to work in a team or independently when needed
- Strong customer service abilities and ability to build quick but stable relationships
- Positive time management
- Good knowledge of policies and procedures
Affiliations
- Music
- Languages
- Drama
- Sports- Netball
- Horse riding
- Swimming
Accomplishments
- Young leaders certificate for Girl Guiding.
- Bronze and Silver Duke of Edinburgh award
- Ballet awards and Drama exams
- Music- Grade 7 Flute
- Level 4 award for EYFS teaching advanced
Certification
Level 4 Award, in EYFS Teaching advanced, by The CPD Certification service, 10th September 2024
lEVEL 4 qualification, (Academic Transcript), Norland College, 18th June 2024
References
References available upon request.
Timeline
Nursery Practitioner
Snapdragons
2024.07 - Current
Hotel Housekeeper
The Gainsborough
2024.02 - 2024.06
Nightclub worker
Revolution Bars
2023.11 - 2024.05
Customer sales assistant
Next
2020.05 - 2022.07
GCSEs - Maths,English, Religious studies, Hospitality, Spanish, French, Physics, Chemistry, Biology
Foyle College
09/2019 - 07/2021
A-Levels - Spanish, Health and social care and religious studies
Foyle College
09/2021 - 05/2023
NVQ Level 4 - BA (Hons) Early Childhood Education and Care
Norland College
09/2023 - 06/2024