Sarah Ackah
London,enfield
Summary
Dedicated Health Care Assistant with extensive experience in patient care and hygiene management, currently serving at Priory Group in London. Demonstrates expertise in infection control, patient record keeping, and clear communication to ensure high-quality care coordination. Proven ability to build strong relationships with patients, providing emotional support and promoting independence. Previous roles as a Hospital Cleaner and School Cleaner have honed skills in maintaining cleanliness standards and adhering to health protocols. Committed to enhancing patient well-being and safety while pursuing opportunities for professional growth within the healthcare sector.
Overview
4
4
years of professional experience
Work History
Health Care Assistant
priory group
london, enfield
05.2023 - Current
- Facilitated daily personal care tasks to enhance dignity and comfort for patients.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Engaged in respectful communication, respecting the dignity of those in care.
- Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
- Promoted and encouraged independence while assisting patients with daily routines.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Communicated effectively with patients, families, and healthcare professionals to ensure high-quality care coordination.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
- Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
Hospital Cleaner
Priory Group
03.2023 - 05.2023
- Safeguarded patient privacy and confidentiality during cleaning duties by adhering to boundaries and hospital policies.
- Ensured high cleanliness levels in patient rooms, wards, and communal areas to uphold hospital hygiene standards.
- Facilitated waste disposal by adhering to hospital protocols and ensuring clinical waste segregation to uphold health and safety standards.
- Sanitised surfaces and equipment using specialised cleaning agents to ensure prevention of infection spread.
- Executed cleaning schedules and adhered to instruction cards within allocated timeframes.
- Cleared public areas of obstructions to enhance safety and reduce accident risks.
- Implemented infection control policies through rigorous use of personal protective equipment and safe chemical handling techniques.
school cleaner
west lea school
11.2022 - 02.2023
- Maintained hard floors through meticulous sweeping, vacuuming, polishing, and mopping.
- Enhanced customer service by resolving issues promptly and efficiently.
- Ensured high cleanliness and hygiene standards in classrooms to promote safety for students and staff.
- Ensured proper handling and usage of chemicals to maintain compliance with health and safety regulations.
- Sanitise washroom facilities daily to uphold rigorous hygienic standards.
- Sorted rubbish and recycling to ensure correct waste disposal.
Education
Diploma of Higher Education - MEDIA STUDIES
GH MEDIA SHOOL
ACCRA2021
Diploma of Higher Education - COMPUTER STUDIES
TWITCH EMPPIRE GH
ACCRASkills
- Patient record keeping
- Clear communication
- Infection control
- Personal care
EXPERIENCES
- RECEPTIONIST
- WARD CLERK
- ADMINTRATION
Accomplishments
- Care certificate
- First Aid
- Moving and Handling
Timeline
Health Care Assistant
priory group
05.2023 - Current
Hospital Cleaner
Priory Group
03.2023 - 05.2023
school cleaner
west lea school
11.2022 - 02.2023
Diploma of Higher Education - MEDIA STUDIES
GH MEDIA SHOOL
Diploma of Higher Education - COMPUTER STUDIES
TWITCH EMPPIRE GH