Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sara Riaz

Bradford,West yorkshire

Summary

I am a accomplished professional with extensive expertise in customer service, marketing, and business management. I have exceptional skills in time management, ethical conduct, and product knowledge. Adept at managing bookings, returns and exchanges, and navigating customer databases. Communicating confidently comes natural to me with a strong background in face-to-face selling. I am committed to leveraging skills to enhance business operations and customer satisfaction.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Hairdresser

Marios
Bradford
2024.06 - 2024.06
  • Demonstrated mastery of colouring techniques, enhancing client satisfaction.
  • Specialised in modern hairstyling trends to increase client retention.
  • Enhanced salon reputation with excellent customer service skills.
  • Maintained a clean and hygienic work area for optimal health and safety compliance.
  • Offered advice on hair care products to boost sales.
  • Performed routine stock checks, ensuring sufficient supplies at all times.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.

Sales assistant

Matalan
Bradford
2022.03 - 2022.06
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.

Sales assistant

New Look
Bradford
2021.12 - 2022.02
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

Dixons City Academy
Bradford

NVQ Level 2 - beauty

Calderdale College
Halifax
2018.09 - 2019.05

NVQ Level 2 - Hairdressing

Woodspeen Hair Academy
bradford
2022.06 - 2024.06

Skills

  • Professional ethical conduct
  • Time management mastery
  • Patience endurance
  • Product knowledge expertise
  • Customer Service
  • Marketing
  • Bookings management
  • Business management
  • Returns and exchanges management
  • Customer database navigation
  • Confident communicator
  • Face-to-face selling

Timeline

Hairdresser

Marios
2024.06 - 2024.06

NVQ Level 2 - Hairdressing

Woodspeen Hair Academy
2022.06 - 2024.06

Sales assistant

Matalan
2022.03 - 2022.06

Sales assistant

New Look
2021.12 - 2022.02

NVQ Level 2 - beauty

Calderdale College
2018.09 - 2019.05

Dixons City Academy
Sara Riaz