Sara Riaz
Bradford,West yorkshire
Summary
I am a accomplished professional with extensive expertise in customer service, marketing, and business management. I have exceptional skills in time management, ethical conduct, and product knowledge. Adept at managing bookings, returns and exchanges, and navigating customer databases. Communicating confidently comes natural to me with a strong background in face-to-face selling. I am committed to leveraging skills to enhance business operations and customer satisfaction.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Hairdresser
Marios
Bradford
06.2024 - 06.2024
- Demonstrated mastery of colouring techniques, enhancing client satisfaction.
- Specialised in modern hairstyling trends to increase client retention.
- Enhanced salon reputation with excellent customer service skills.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Offered advice on hair care products to boost sales.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
Sales assistant
Matalan
Bradford
03.2022 - 06.2022
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
Sales assistant
New Look
Bradford
12.2021 - 02.2022
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Managed till operations smoothly, reducing waiting time for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Dixons City Academy
BradfordNVQ Level 2 - beauty
Calderdale College
Halifax 09.2018 - 05.2019
NVQ Level 2 - Hairdressing
Woodspeen Hair Academy
bradford 06.2022 - 06.2024
Skills
- Professional ethical conduct
- Time management mastery
- Patience endurance
- Product knowledge expertise
- Customer Service
- Marketing
- Bookings management
- Business management
- Returns and exchanges management
- Customer database navigation
- Confident communicator
- Face-to-face selling
Timeline
Hairdresser
Marios
06.2024 - 06.2024
NVQ Level 2 - Hairdressing
Woodspeen Hair Academy
06.2022 - 06.2024
Sales assistant
Matalan
03.2022 - 06.2022
Sales assistant
New Look
12.2021 - 02.2022
NVQ Level 2 - beauty
Calderdale College
09.2018 - 05.2019
Dixons City Academy
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