Sara Babiak

In my current role at the Student Union's Glasshouse bar, I have enhanced my hospitality, leadership, and interpersonal skills in a dynamic and high-pressure environment. This role demands independence and initiative, particularly when addressing customer needs and catering to the diverse student demographic. Operating in a high-volume venue has refined my ability to deliver efficient service through precision, organization, and hard work. I am keen to further develop my skills in this role and am actively exploring opportunities for progression into management positions.

As bar staff at both a high-flow nightclub and local pub, I've handled 300-500 patrons each night, playing a key role in delivering exceptional customer experiences while maintaining efficiency and accuracy in a fast-paced environment. My responsibilities included; handling high volumes of orders with speed and accuracy, while maintaining a welcoming atmosphere, crafting a variety of beverages, from classic cocktails to custom drink orders, tailored to individual preferences to ensure each guest enjoys a personalised experience, managing both cash and card transactions with accuracy and efficiency, balancing tills, and ensuring smooth payment processing under high-volume conditions, working closely with a team to ensure seamless operations, sharing responsibilities, and supporting one another to meet the demands of a dynamic, high-flow nightlife venue.This role has strengthened my multitasking abilities, customer service skills, and attention to detail, and has taught me the importance of creating a positive experience in high-stakes settings.

As a Casual Food Service Assistant I worked in a variety oF Cambridge Colleges, including Emmanuel, Gonville and Caius and Wolfson. I had the responsibility of delivering high quality and tailored dining services and experiences for students and guests at a range of events, including both white tie events and day-to-day catered dining for students. I gained an appreciation for attention to detail and the result of putting dedication and care into work for a desired result.