Sara Aouati
Enfield,Greater London
Summary
Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Strong communication skills and team building capabilities enhance collaborative environments. Committed to leveraging these competencies to drive success in future retail endeavours.
Overview
2
2
years of professional experience
Work history
Retail sales associate
TK Maxx
London, Newham
2024.11 - 2025.01
- Facilitated smooth checkout process, reducing wait times for customers.
- Operated till systems correctly, ensuring accurate transactions.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Maintained tidy sales floor to enhance shopping experience.
Classroom assistant
First Class Learning
London, Enfield
2024.02 - 2024.05
- Aided students with homework, fostering academic success.
- Ensured a safe learning environment by monitoring student behaviour.
- Actively participated in staff meetings to improve teaching methods and processes.
- Facilitated communication between students and teachers for better understanding.
Customer advisor
Bunzl
London, Haringey
2023.05 - 2023.06
- Implemented feedback from customers to improve services offered.
- Handled returns and exchanges diligently minimising dissatisfaction amongst clientele.
- Achieved higher customer retention through consistent follow-ups and updates.
- Maintained high-level product knowledge for accurate advice and recommendations.
Education
Bachelor of Science - Criminology
City University of London
London, England 2025.09 -
A-Levels -
London Academy of Excellence Tottenham
London 2023.09 - 2025.08
GCSEs -
Kingsmead School
London 2018.09 - 2023.08
Skills
- Flexibility in schedule
- Retail software proficiency
- Technology use proficiency
- Consumer behaviour understanding
- Communication skills
- Team building
Timeline
Bachelor of Science - Criminology
City University of London
2025.09 -
Retail sales associate
TK Maxx
2024.11 - 2025.01
Classroom assistant
First Class Learning
2024.02 - 2024.05
A-Levels -
London Academy of Excellence Tottenham
2023.09 - 2025.08
Customer advisor
Bunzl
2023.05 - 2023.06
GCSEs -
Kingsmead School
2018.09 - 2023.08