Saphron Shaw (16)
Bishop Auckland,DUR
Summary
Highly skilled in restaurant etiquette, resilient under pressure, and proficient in order taking. Demonstrates fair conflict resolution, fluent English communication, and efficient tray carrying. Adept at cash handling, customer service, and managing high-volume dining environments. Experienced in opening and closing procedures, table clearing, and processing orders with a strong focus on menu memorisation and special dietary requirements. Committed to delivering outstanding customer service with patience and composure.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Waitress
The butchers tap
Crook, Durham
11.2023 - 08.2024
- Optimised workflow in busy periods through successful coordination with kitchen staff.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Managed table settings for enhanced dining experience.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided top-notch service to customers, improved overall dining experience.
- Accommodated special event needs, provided customised services for parties.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Increased sales and Saturday night customers by 20% over one week basis of working.
Work Experience
Stanley Crook Primary School
Crook, Durham
02.2024 - 03.2025
- Coordinated effectively with diverse teams for successful project execution.
- Delivered exceptional administrative support to senior executives during peak business periods.
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Solved complex problems with effective teamwork and communication skills.
- Facilitated smooth operations within the department through organised file management and data entry tasks.
Education
GCSEs - GCSE
Wolsingham comprehensive
Wolsingham, Durham 09.2020 - 06.2025
Skills
- Restaurant etiquette familiarity
- Resilient under pressure
- Order taking proficiency
- Fair conflict resolution
- English fluency
- Efficient tray carrying
- Patience and composure
- Cash handling
- Customer Service
- High-volume dining
- Opening and closing procedures
- Table clearing
- Verbal communication
- Order processing
- Menu memorisation
- Outstanding customer service
- Special dietary requirements
Timeline
Work Experience
Stanley Crook Primary School
02.2024 - 03.2025
Waitress
The butchers tap
11.2023 - 08.2024
GCSEs - GCSE
Wolsingham comprehensive
09.2020 - 06.2025
Similar Profiles
Paul SagerPaul Sager
General Manager at Double Tap (Tap Tap)General Manager at Double Tap (Tap Tap)
Brooke FultonBrooke Fulton
Butcher Shop Clerk at Fulton's Family ButchersButcher Shop Clerk at Fulton's Family Butchers
Junhyoung ChoiJunhyoung Choi
Waiter at Butchers BuffetWaiter at Butchers Buffet