Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Tallulah Nichols

Portsmouth,Hampshire

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Friendly Waitress with knack for creating memorable dining experiences. Boosted customer satisfaction by delivering attentive service and anticipating guest needs. Known for maintaining calm and professional demeanour during busy shifts, ensuring smooth operations.

Overview

3
3
years of professional experience

Work history

Waitress

Parade Tea Rooms
Portsmouth , Hampshire
05.2024 - Current
  • Advanced team efficiency by assisting in training new waitstaff members.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Maintained clean and organised dining area for customer comfort.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Utilised professional communication skills to resolve customer complaints.
  • Provided top-notch service to customers, improved overall dining experience.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Greeted and escorted guests to tables.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.

Waitress assistant

Southsea skatepark cafe
Portsmouth, Hampshire
06.2022 - 09.2023
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Enhanced dining experience through friendly interaction with customers.
  • Enhanced customer service by promptly taking orders and delivering food.
  • Collaborated with team to provide efficient service during peak hours.
  • Streamlined order placements with clear communication to kitchen staff.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

Education

GCSEs - Maths, science, english, history, psychology, ethics, food-tech

Miltoncross Academy
Portsmouth
09/2020 - 06/2025

Skills

  • Excellent memory recall
  • Tea and coffee brewing
  • Tills operation
  • Staff training capabilities
  • Bill calculation efficiency
  • Dietary requirements understanding
  • Hygiene regulations compliance
  • Restaurant etiquette familiarity
  • Efficient tray carrying
  • English fluency
  • Time management mastery
  • Hospitality-Focused mindset
  • Resilient under pressure
  • Beverage preparation knowledge
  • Food service equipment use
  • Patience and composure
  • Order taking proficiency
  • Cleaning procedures competence
  • Cash handling
  • Familiarity with allergen guide
  • Customer Service
  • Payment Processing
  • Table clearing
  • Order processing

References

References available upon request.

Timeline

Waitress

Parade Tea Rooms
05.2024 - Current

Waitress assistant

Southsea skatepark cafe
06.2022 - 09.2023

GCSEs - Maths, science, english, history, psychology, ethics, food-tech

Miltoncross Academy
09/2020 - 06/2025

Similar Profiles

Create profile
Tallulah Nichols