Santano Sadrick D'souza
Swindon,Wiltshire
Summary
Highly experienced and reliable food manufacturing professional with over 15 years of progressive experience in hygiene operations within fast-paced, production-driven environments. Proven ability to lead teams effectively, maintain exceptional food safety and hygiene standards, and consistently achieve “green” audit results.
Recognised for strong leadership, calm decision-making under pressure, and the ability to coordinate people and processes to ensure smooth and efficient production flow. Demonstrates a strong track record of managing multiple priorities, resolving operational challenges in real time, and maintaining high levels of compliance.
A proactive and adaptable leader with a strong focus on continuous improvement, team development, and operational efficiency. Skilled at building strong working relationships, motivating teams, and promoting a culture of accountability, safety, and high performance.
A dependable and results-driven professional who takes full ownership of responsibilities and consistently delivers in demanding environments. Seeking progression into a Night Manager role to contribute strong leadership, operational control, and proven reliability at a senior level.
Overview
18
18
years of professional experience
Work history
Hygiene Key Of/ Hygiene Operative
Bakkavor
Devizes, Wiltshire
2016.08 - Current
- Led and coordinated a hygiene team in a production-facing food manufacturing environment, ensuring hygiene operations fully supported production targets and schedules.
- Consistently achieved green audit results, maintaining excellent standards of food safety, hygiene compliance, and documentation.
- Planned daily workloads and effectively delegated tasks to maximise efficiency, accountability, and team performance.
- Coordinated diverse teams across multiple shifts, utilising strategic planning and operational insights to enhance workflow efficiency.
- Worked closely with production teams to minimise downtime and support continuous production flow.
- Successfully reduced cleaning turnaround times while maintaining full compliance with health & safety and food safety standards.
- Demonstrated strong decision-making under pressure, managing urgent production changes, staffing issues, and operational challenges effectively.
- Acted as a key link between management and shop-floor teams, ensuring clear communication of priorities and expectations.
- Built strong cross-functional relationships with production, quality, and engineering teams to improve overall operational efficiency.
- Used strong communication and emotional intelligence to manage people, resolve conflict, and maintain team motivation.
- Ensured full audit readiness at all times, contributing to a culture of compliance and high standards.
- Identified and supported continuous improvement initiatives, improving efficiency and reducing operational delays.
- Supported training and development of team members to improve skills, performance, and team capability.
- Adapted quickly to changing production demands, demonstrating resilience and flexibility in a fast-paced environment.
Hygiene supervisor
Mediterranean Shipping Company (MSC)
2008.08 - 2016.01
- Conducted regular hygiene inspections to ensure cleanliness.
- Supported teams in maintaining high standards of hygiene through consistent monitoring of sanitary conditions.
- Encouraged staff to adopt personal hygiene habits to minimise illness at workplace.
- Enforced strict adherence to health and safety guidelines for improved employee wellbeing.
- Fostered positive work environment through effective communication and leadership.
- Successfully delivered on tasks within tight deadlines.
- Worked in close collaboration with USPH standards to ensure full compliance with international public health and sanitation regulations.
- Led hygiene operations, maintaining high cleanliness standards across all areas in line with USPH guidelines.
- Conducted regular inspections and audits to ensure readiness for external health inspections.
- Supervised training for approximately 50 team members, ensuring consistent guidance and support to enhance staff efficiency and skills.
- Addressed performance issues promptly and implemented corrective actions where necessary.
- Motivated team members to achieve targets and maintain a consistently high standard of cleanliness.
Education
A-Levels - Commerce
HSC
India Skills
- Operational Leadership
- Deep cleaning proficiency
- Chemical use familiarity
- Attention to cleanliness
- Punctuality and reliability
- Disinfection techniques mastery
- Aseptic techniques proficient
- Good work ethic
- COSHH knowledge
- Transformational Leadership
- Situational Leadership
- Decision-Making Under Pressure
- People Management & Team Development
- Emotional Intelligence
- Delegation & Workforce Planning
- Communication Skills
- Problem Solving
- Continuous Improvement
- Food Safety & Compliance Knowledge (GMP, HACCP, COSHH)
- Audit & Inspection Readiness
- Time Management & Prioritisation
- Adaptability & Resilience
- Cross-Functional Collaboration
- Accountability & Ownership
- Jet washing
- Bailer loading
- COVID-19 hygiene measures
- First Aid certification
- Manual handling training
- Chemical handling
- Hazard Analysis and Critical Control Point (HACCP)
- Hygiene risk assessments
- Waste disposal management
- Health & Safety regulations
- Basic plumbing knowledge
- Stock inventory control
- Flexibility in tasks
- Conflict resolution in workplace
- Staff training delivery
- Responsible for ppe
- Audit preparation
- Task delegation
- Judgement and decision making
Timeline
Hygiene Key Of/ Hygiene Operative
Bakkavor
2016.08 - Current
Hygiene supervisor
Mediterranean Shipping Company (MSC)
2008.08 - 2016.01
A-Levels - Commerce
HSC