SANGRAMSINH BHOSALE
Oxford,United Kingdom
Summary
Graduate in International Business Management with experience in operational analysis, cash handling, quality control, and team leadership within UK retail and manufacturing environments. Strong analytical, documentation, and stakeholder management skills with a growing focus on banking operations, business analysis, and risk-aware decision-making. Eligible to work in the UK under the Graduate Visa.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Tesco Colleague
Tesco Express
Botley, Oxford
10.2025 - 12.2025
- Managed 40 to 60 customer service queries per shift while upholding service quality.
- Processed payments and refunds accurately, ensuring compliance with company policies.
- Collaborated with team members to enhance day-to-day operational efficiency.
Team Leader
Marks & Spencer
Oxford, UK
11.2024 - 12.2025
- Led and coached a team of 5-8 colleagues, improving service efficiency by 15-20%.
- Handled 60–80 high-volume customer interactions per shift, maintaining accuracy, empathy, and service quality.
- Supported team performance by monitoring service quality and response times, contributing to a 15–20% improvement in service efficiency.
- Monitored service KPIs and reduced customer escalations by 25%.
- Ensured 100% compliance in daily cash handling and reconciliation.
Quality Control Inspector
BMW MINI Plant
Oxford, UK
05.2024 - 10.2024
- Conducted thorough inspections of vehicle components to ensure compliance with quality standards.
- Collaborated with manufacturing teams to resolve quality issues and implement corrective actions.
- Utilized precision measuring instruments to assess parts and assemblies for dimensional accuracy.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
Management Team Member
Pembroke College, University of Oxford
Oxford, UK
10.2023 - 04.2024
- Coordinated team efforts to enhance event management and execution processes.
- Assisted in developing training materials for new staff, fostering consistent onboarding practices.
- Implemented feedback mechanisms to assess student satisfaction during college events.
- Enhanced communication between departments by establishing regular meetings and progress updates.
Sales Manager
AMUL
Pune, Maharashtra, India
07.2022 - 08.2023
- Developed strong outbound communication and persuasion skills by engaging 30–50 clients and distributors daily, contributing to consistent lead generation and follow-ups.
- Maintained accurate customer records with 99% data accuracy, tracking sales activities, service requests, and follow-up outcomes.
- Strengthened client trust and retention, achieving a 15–20% improvement in repeat business through consistent relationship management.
- Managed 20–30 key client accounts, maintaining high customer satisfaction scores (4.5+/5) and long-term retention.
- Led a team of 5–10 staff members, driving achievement of operational goals through clear communication and effective task delegation.
Education
MSc - International Business Management
Oxford Brookes University
Oxford, UKBachelor of Business Administration - International Business Management
Modern College of Arts, Science And Commerce
Pune, IndiaSkills
- Client Relationship Management
- Business Performance Analysis
- Client support
- KPI Monitoring
- Documentation & Reporting
- Stakeholder Communication
- Cash handling & Reconciliation
- Risk & Compliance Awareness
- Microsoft Excel(Data Tracking & Reporting)
- Problem Solving & Root-Cause Analysis
- Process Improvement
- Time & Priority Management
Certification
- JP Morgan Chase Investment Banking Job Simulation-October 2024
- Marketplace Simulations for Sustainable Global Marketing Strategy-May 2024
- German Language A1 Level
- Import and Export Course
Languages
English
Hindi
Marathi
Basic German
Projects
Supply Chain from Indian Farmers to UK Supermarket Chain., Import and Export Procedure and Documentation., Impact of climatic change on Global Trade.
Additional information
- Right to work in the UK (Graduate Visa)
- Languages: English, Hindi, Marathi, Basic German
- Interests: Financial Markets, Business Strategy, Global Trade
- References available upon request
Timeline
Tesco Colleague
Tesco Express
10.2025 - 12.2025
Team Leader
Marks & Spencer
11.2024 - 12.2025
Quality Control Inspector
BMW MINI Plant
05.2024 - 10.2024
Management Team Member
Pembroke College, University of Oxford
10.2023 - 04.2024
Sales Manager
AMUL
07.2022 - 08.2023
Bachelor of Business Administration - International Business Management
Modern College of Arts, Science And Commerce
MSc - International Business Management
Oxford Brookes University