Summary
Overview
Work history
Education
Skills
Software Knowledge
Timeline
Generic

Sangavi Veluppillai

Ipswich

Summary

A self-motivated and detail-oriented professional with strong administrative, organisational, and IT skills. Adept at multitasking in fast-paced environments, maintaining accurate records, and ensuring smooth communication between teams, clients, and end-users, committed to delivering efficient support and contributing to the overall success of the organisation.

Overview

4
4
years of professional experience
6051
6051
years of post-secondary education

Work history

Warehouse Sortation Operative

Amazon
Ipswich, Suffolk
09.2025 - Current
  • Sorting, scanning, and processing parcels accurately within strict timeframes.
  • Working efficiently in a fast-paced warehouse environment while meeting productivity and safety targets.
  • Demonstrating strong attention to detail, reliability, and teamwork.

Administrator (IT Office)

Virtusa Pvt.Ltd
10.2021 - 05.2025
  • Provided administrative support to the IT team, including managing documentation, coordinating schedules, and maintaining records.
  • Handled reception duties during office visits, answering queries and assisting visitors.
  • Scheduled and prioritised tasks for development teams, supporting effective workload distribution.
  • Developed technical documentation and reports to support project management and compliance.
  • Responded to client queries, provided updates, and maintained clear communication channels.

Education

BSc (Hons) - Information Technology

Sri Lanka Institute of Information Technology (SLIIT)
Sri Lanka

GCE Advanced Level - Mathematics

Rambaikulam Girl’s Mahavidyalayam
Sri Lanka

GCE Ordinary Level -

Rambaikulam Girl’s Mahavidyalayam
Sri Lanka

Skills

  • Administration
  • Scheduling Work
  • Data Administration
  • Requirement Gathering
  • Database & Record Management
  • Strong Communication
  • Handling Client calls
  • Multitasking
  • Client Facing
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Problem Solving and Analytical
  • Working Under Pressure
  • Working Independently Integrity
  • Fast Learner
  • Bilingual
  • IT Systems & Software Knowledge
  • Word Processing
  • Zoom
  • My SQL
  • Power Point
  • Google workspace
  • Canvas
  • Microsoft Office suit
  • JIRA
  • Microsoft Excel
  • Helpful customer service

Software Knowledge

Microsoft Office(Outlook, word ,Excel)

Microsoft teams

Zoom

secure system & Data Protection Awareness

Web Based Customer Portals



Timeline

Warehouse Sortation Operative

Amazon
09.2025 - Current

Administrator (IT Office)

Virtusa Pvt.Ltd
10.2021 - 05.2025

BSc (Hons) - Information Technology

Sri Lanka Institute of Information Technology (SLIIT)

GCE Advanced Level - Mathematics

Rambaikulam Girl’s Mahavidyalayam

GCE Ordinary Level -

Rambaikulam Girl’s Mahavidyalayam
Sangavi Veluppillai