Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roger Quartey

Portsmouth

Summary

Compassionate Support Worker dedicated to enhancing client wellbeing through exceptional care and thoughtful guidance. Specialized in developing life, financial, and social competencies that empower clients to meaningfully engage with their communities and achieve greater independence. A creative and empathetic professional with proven success building inclusive environments and fostering social development through progressive therapeutic approaches.

Overview

6
6
years of professional experience

Work History

Warehouse Sortation Operative

Amazon Prime limited
12.2022 - Current
  • Loading and unloading parcels
  • Scanning parcels
  • Sorting parcels
  • Stowing parcels with the scanner
  • Ensuring all goods are handled with care and accuracy
  • Packaged goods into sealed containers.
  • Inspected products to support quality assurance, reporting damaged or inadequate stock.
  • Packed work orders and picking slips in line with specifications.
  • Identified and disposed of defective items and maintained complete records for the warehouse manager.
  • Transported items by manually lifting packages for conveyor belts and using the forklift for heavy items.

Support worker

All Souls Gathering
Croydon
02.2021 - 11.2022
  • Participated in regular team meetings, enhancing quality of care provided.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Supported daily living skills training which increased client self-sufficiency.
  • Helped achieve patient independence through guided tasks and activities.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Assisted in maintaining a clean environment for improved client health.
  • Assured safety measures were met to prevent falls or accidents.
  • Assisted with mobility issues enabling easier movement around the home.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.

Children and Families Support Worker

Aldonai Children Home
Barking, Essex
01.2019 - 01.2021
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and well-being needs
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Monitored progress and documented patient health status changes, keeping the healthcare team updated and informed.
  • Developed integral relations with families and external agencies for holistic service delivery.
  • Provided written and electronic reports of conducted work adhering to policies and procedures.
  • Visited home environments to help clients develop life, technical, and job skills.
  • Assessed risks by conducting home visits and responding appropriately.

Data Entry Clerk

One Solution
Hackney
03.2019 - 12.2019
  • Softwares, Remote
  • Verified data accuracy and validity through regular audits
  • Compiled budget reports, financial spreadsheets and organisational charts to support business governance
  • Produced monthly financial reports using advanced Excel spreadsheet functions
  • Maintained accurate records by regularly reviewing and updating client files and databases
  • Recorded employee benefit, salary and evaluation information with strict confidentiality
  • Sent completed entries to Data Managers for evaluation and final approval
  • Organised, sorted and verified input data against original documents
  • Managed documents within company databases, keeping accurate records of critical information
  • Compiled and analysed data using
  • Microsoft Excel and Access.

Education

NVQ Level 2 - Health and Social Care level 3 & 4

Oplex Careers
United Kingdom
10.2022 - 11.2022

Skills

  • IT SKILLS
  • Data Entry
  • Microsoft Office
  • Data Analysis
  • Care plan development
  • Medication administration
  • Intervention techniques
  • Personal care
  • Care needs assessment
  • Safeguarding policies
  • Care management
  • Empathy for clients
  • Behaviour modification techniques
  • Palliative care understanding
  • Care planning
  • Strength-based practice

References

References available upon request.

Timeline

Warehouse Sortation Operative

Amazon Prime limited
12.2022 - Current

NVQ Level 2 - Health and Social Care level 3 & 4

Oplex Careers
10.2022 - 11.2022

Support worker

All Souls Gathering
02.2021 - 11.2022

Data Entry Clerk

One Solution
03.2019 - 12.2019

Children and Families Support Worker

Aldonai Children Home
01.2019 - 01.2021
Roger Quartey