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Work history

Bupa

Luton Bedfordshire, Bedfordshire

01.2018 - Current

Replaced linens and made beds on daily basis.
Collected and removed used sheets, duvets, towels and bath items.
Added new soaps, shampoos and other amenities to each room.
Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
Maintained clean, safe environments for guests and staff, strictly following infection control policies.
Interacted positively and professionally with residents, maintaining excellent service standards.
Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
Serviced bathrooms with fresh supplies and regular cleaning.
Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
Delivered faultless cleanliness standards and exceptional guest care.
Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.

Bupa

Luton Bedfordshire, Bedfordshire

01.2018 - Current

Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Maintained confidentiality and compliance standards for optimised patient care.
Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Prepared healthy meals with additional mealtime planning, feeding and support.
Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
Submitted reports to manager regarding status of client.