Sana Esmat
London,Middlesex
Summary
BA Architecture Graduate from the University of Westminster with experience in architectural practice, customer-facing retail environments, and site observation. Skilled in space planning, CAD software, and client communication, with a strong interest in retail, kitchen and bathroom design, and interior architecture. Looking to contribute creativity, technical knowledge, and excellent customer service skills in a design-focused role.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Customer Service Assistant
BP South Mimms
2022.01 - 2026.06
- Delivered excellent customer service in a fast-paced retail environment.
- Addressed customer enquiries and resolved issues effectively to maintain high service standards.
- Cultivated communication and customer relationship skills to enhance client satisfaction.
- Processed cash and card transactions accurately.
- Worked effectively as part of a team to achieve operational targets.
- Maintained store standards and health and safety procedures.
- Exhibited reliability and responsibility through consistent long-term employment, contributing to team stability.
Site Diary Module – Architectural Site Study
MATA Architects
2021.09 - 2021.10
- Conducted site observations for university Site Diary Module, documenting progression of live architectural project.
- Explored stages of project from concept design and planning approval to construction and completion, enhancing comprehension of project lifecycle.
- Recorded observations and analysed construction methods, project management processes, and site operations.
- Enhanced ability to interpret drawings and understand the transition from design concepts to built outcomes.
- Analyzed roles and responsibilities of architects, contractors, consultants, and clients during development process, deepening understanding of collaborative dynamics.
1 week Student Work Experience
MATA Architects
2019.07 - 2019.07
- Created architectural models and prepared presentations for client meetings.
- Gained insight into architectural practice, enhancing skills in client communication and design workflows.
- Assisted in observing architectural design processes and project development, contributing to understanding of design principles.
- Explored planning, sustainability, and residential design projects, fostering knowledge of industry standards.
Education
Bachelor of Arts (BA) - Architecture
University of Westminster
London 2020.09 - 2025.06
Skills
Skilled in CAD software such as VectorWorks
Adobe Photoshop
Adobe InDesign
Architectural Drawing
Space Planning
Design Presentation
Organisation
Communication
Problem Solving
Teamwork
Attention to Detail
Time Management
Organisation
Timeline
Customer Service Assistant
BP South Mimms
2022.01 - 2026.06
Site Diary Module – Architectural Site Study
MATA Architects
2021.09 - 2021.10
Bachelor of Arts (BA) - Architecture
University of Westminster
2020.09 - 2025.06
1 week Student Work Experience
MATA Architects
2019.07 - 2019.07